Licensed Assistant Manager-Full Time

Oao; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Columbus, OH is seeking an Assistant Manager to lead in the Store Manager's absence and support business goals. You will train staff, recruit, and help deliver strong sales and service performance.

You will ensure store appearance, adhere to policies, and maintain positive doctor relationships while managing operations and deadlines. A valid opticianry license is not required here, but general retail leadership is essential.

Qualifications

• High school diploma or equivalent required.
• One year plus management/supervisory experience with direct reports.
• Knowledge of retail operations, processes and policies.

Responsibilities

• Lead in absence of Store Manager and support store goals.
• Provide training and guidance to team members.
• Participate in recruiting and staff development.
• Maintain store appearance and visual directives.
• Ensure safety and uphold policies while achieving targets.

Skills

Leadership

Staff development

Communication

Customer service

Time management

Education

High School diploma

College degree preferred

Tools

Cash registers

Computers

Calculators

Job description

The Assistant Manager leads in the Store Manager's absence or in support ofthe Store Manager and acts as a business owner within the marketplace and LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES: Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability: Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives.

Demonstrates understanding of retail business and the capability to transfer knowledge to superior sales and business results. Learns and understands the competition and market trends.

Supports store business plans to maximize sales and profit, leverages strengths, and addresses recovery opportunities.

Partners with the store manager to lead a team through strong knowledge and skills.

Provides training and guidance to team members.

Delivers clear and constructive feedback in a timely manner.Informs the store manager of any situation that may requiredevelopment or disciplinary action for others.

Supports recruiting, helps select high-caliber team members, and creates a talent pipeline.

Follows guidelines tostaff the store optimally.

Shows great pride in the store appearance and executes visual directives.

Strives to maintain positive working relationships with doctors.

Adheres to Company policies and procedures and ensures the team complies. Meets or exceeds all goals.

Anticipates problems before they occur: explores underlying reasons. and root cause; strives for long-term solutions to problems.

Performs and understands administrative duties.

Maintains a safe working environment for all.

Works a flexible schedule, including nights and weekends.

Under a current and valid state Opticianry license, performs the following:

Provides expertise and product knowledge on lens choices based on the patient's vision needs and doctor's prescription.

Adjusts and/or repairs eyewear.

Presents and dispenses eyewear, creating a lasting impression.

Performs accurate digital measurements.

BASIC QUALIFICATIONS:

High School. graduate or equivalent

Current and valid state opticianry license

One year(s) plus management/supervisory experience with direct reports

Knowledge of retail operations, processes and policies

Strong basic math skills

Familiarity with cash registers, computers, and calculators.

Must have a strong command of the English language for all written correspondence and oral communication.

Strong Communication and listening skills.

Demonstrated high-level selling skills.

Proven ability to problem-solve.

PREFERRED QUALIFICATIONS;

College degree or equivalent.

Previous experience in a leadership position within the retail and customer service industry.

Knowledge of basic optics.

Knowledge of current store merchandise.

State License (if applicable) and/or ABO Certification in non-licensed states.

Brand Quality, Fitting, and Adjusting Program.

The posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan, which complement a first-class total rewards package, which varies by roleand each employee's total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job ID number, and contact information so that we may follow up in a timely Manner) or email [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social conditions, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or militarystatus, marital status, pregnancy or maternity. leave, genetic information, or any other characteristics protected by law. Native Americans in the US receive preference under Tribal Law.