Licensed Assistant Manager-Boston, MA RayBan

Ray-Ban; Boston (MA); On-site; USD 33,000 - 59,000; Full time

Job summary

Ray-Ban Prudential Center is seeking an Assistant Store Manager to lead a luxury retail team and deliver an exceptional customer experience. You will help drive sales, coach staff, and ensure flawless presentation and service.

The role requires a high school diploma (Bachelor's preferred), strong communication, financial acumen, and flexibility to work evenings and weekends in a fast-paced fashion environment.

Qualifications

• High school diploma or equivalent required.
• Strong sales and customer service skills.
• Ability to analyze sales data and drive results.

Responsibilities

• Leads store team to deliver luxury retail experience and achieve sales targets.
• Monitors store operations to meet income and sales objectives.
• Participates in recruiting and developing talent.
• Provides performance feedback and coaching to staff.
• Ensures high standards of presentation, service, and accuracy in transactions.

Skills

Sales experience

Financial acumen

Communication skills

Analytical skills

Detail oriented

Team leadership

Time management

Education

High School Diploma or equivalent

Bachelor's Degree

Job description

Requisition ID: 946627

Store #: 00P020 Prudential Center Ray-Ban

Position: Full-Time

Total Rewards: Benefits/Incentive Information

Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world. A career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.

Ray-Ban is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

The Assistant Store Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection. They also are accountable for optimizing the delivery of quality Rx.

Major Duties And Responsibilities

• Ensures the Luxury Retail point-of-view is well presented when communicating with the media.
• Monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
• Assists in recruiting and hiring superior talent with experience in a luxury service environment.
• Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
• Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
• Recognizes associates for their performance and service.
• Maintains extremely high standards of presentation and service.
• Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Sets aggressive action plans.
• Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.
• Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs.
• Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.

Basic Qualifications

• High School Diploma or equivalent
• State licensure (if applicable) and/or ABO Certification in non-licensed
• 1+ years Optical experience
• Strong financial acumen.
• Effective oral and written communication
• Polished appearance and public communication skills
• Organizational and time management
• Team building and management proficiencies
• Strong interpersonal skills
• Critical thinking skills
• Analytical and computer proficient
• Detail oriented
• Sales experience
• Flexibility to work non-traditional hours including evenings and weekends

Preferred Qualifications

• Bachelor's Degree
• 1+ years management experience in the luxury service industry
• Previous Experience in a Production Environment
• Previous Management Experience

Pay Range: 23.84 - 43.01

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.