License Plate Agency Field Supervisor

North Carolina Association of Official Court Reporters; Northern (KY); Hybrid; USD 48,000 - 83,000; Full time

Job summary

The North Carolina Department of Transportation, Division of Motor Vehicles, is seeking a Field Supervisor in Nash County to oversee License Plate Agencies, investigate complaints, and ensure compliance with SOPs and contracts. The role may require some overnight travel and involves coordinating with LPAs across the state.

Qualifications include a Bachelor's degree and two years' related experience; knowledge of Chapter 20 and motor vehicle laws; strong communication and MS Office/database

Qualifications

• Bachelor's degree and two years of related experience or equivalent combination
• Knowledge of Chapter 20 and motor vehicle laws; policies and procedures
• Excellent communication and analytical skills

Responsibilities

• Supervise License Plate Agencies (LPAs) across NC
• Investigate customer complaints and counsel LPAs on SOPs and contracts
• Assist with LPA investigations and court-related subpoenas as needed
• Analyze contracts, title and registrations laws, and related policies
• Plan, prioritize, and manage workload; occasional overnight travel

Skills

Chapter 20 knowledge

Motor vehicle laws

Policy interpretation

Communication skills

Record keeping

MS Office

Databases

Education

Bachelor's degree + 2 years related experience

Tools

MS Office

Databases

Job description

The North Carolina Department of Transportation, Division of Motor Vehicles, is seeking a Field Supervisor in Nash County to oversee License Plate Agencies, investigate complaints, and ensure compliance with SOPs and contracts. The role may require some overnight travel and involves coordinating with LPAs across the state.

Qualifications include a Bachelor's degree and two years' related experience; knowledge of Chapter 20 and motor vehicle laws; strong communication and MS Office/database