Library Technician II

Government of the Virgin Islands; Charlotte Amalie (United States Virgin Islands); On-site; USD 32,000 - 44,000; Full time

Job summary

The Government of the Virgin Islands is seeking an intermediate Library Technician II to perform a range of support tasks for public services, technical processing, juvenile and adult services, outreach, and special collections. This role emphasizes collaboration with Librarians and increasing independence in handling routine and complex duties.

Responsibilities include assisting patrons, maintaining inventories, cataloging, preparing materials for special collections, and supporting outreach

Qualifications

• High School Diploma or equivalent with one year of non-professional library work experience.
• Or one year of work experience as a Library Technician I, not below completion of a high school diploma.

Responsibilities

• Assist patrons in organizing library materials and information.
• Maintain catalog records for electronic resources.
• Provide support in circulation, library instructions, and data maintenance.
• Prepare materials for special collections and liaison for designated areas.
• Display and promote new and featured materials; assist in ordering and processing new materials.
• Monitor safety and security of patrons and materials; assist in outreach and special projects.

Skills

Interpersonal communication

Customer service

Organizational skills

Computer operations

Attention to detail

Team collaboration

Education

High School Diploma or equivalent

One year library experience

Job description

Under the immediate supervision of the Director of Library or designee, this is intermediate nonprofessional library work in collaboration with Librarians in the division. Work involves the performance of technical tasks and predetermined functions in support of public services, technical processing, juvenile young adult services, adult services, outreach, special collections, A-V program planning, and/or library functions. Library Technician II work is distinguished from the Library Technician I by the increasingly complex tasks performed with greater independence and responsibility.

Assists patrons in organizing library materials and information.

Assists in the maintenance of inventory for supplies, equipment, and other items used in the facility as it pertains to library services.

Maintains catalog records for electronic resources.

Prepares materials for special collections and serves as the liaison for those designated areas.

Provides support in the circulation, library instructions, and data maintenance, also provides access to library information resources.

Maintains and develops collection of display materials for bulletin boards and showcases.

Assists in the per-selection and de-selection of library materials.

Assists in the placing and tracking orders for new library materials.

Receives and processes new materials. Participates in library promotional and outreach activities.

Displays new and featured library materials. Monitors the library to help ensure the safety and security of patrons and materials.

Prepares logs of data collected for reporting purposes.

Provides assistance for special projects as needed by management.

Performs other related duties as assigned.

High School Diploma or its equivalent from an accredited institution supplemented by one (1) year of non-professional library work related experience.

OR One year of work experience as a Library Technician I, not below the completion of a high school diploma or its equivalent from an accredited institution.

FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of general library practices or operations.
• Knowledge of library objectives, functions, routines. and procedures.
• Knowledge of preparing bulletin boards and showcase exhibits.
• Skill in effective interpersonal communication.
• Skill in customer service.
• Skill in organizational and administrative work.
• Skill in computer operations and database systems.
• Ability to handle complicated customer service issues.
• Ability to work with diverse groups and individuals to provide assistance within the library.
• Ability to communicate effectively, both verbally and in writing.
• Ability to operate various types of office equipment.
• Ability to maintain library records.
• Ability to set priorities for tasks.
• Ability to use judgement and initiative.
• Ability to work collaboratively as part of a team or independently.
• Ability to act as liaison between professional and nonprofessional library employees.
• Ability to be thorough and pay attention to detail.

FACTOR 2- SUPERVISORY CONTROLS

Works is supervised and assigned by the senior level staff. The supervisor gives general work assignments and checks work upon its completion.

FACTOR 3- GUIDELINES

Guidelines include federal and local laws applicable to library science, departmental policies and procedures, rules and regulations, and the Collective Bargaining Agreement (CBA).

FACTOR 4- COMPLEXITY

Work is routine in nature relative to administrative and technical tasks associated with the services of the libraries. Analyzes each situation and what action should be taken within standard practice.

FACTOR 5- SCOPE AND EFFECT

The purpose of the work is to perform intermediate non-professional library work functions and services in the area of libraries, archives, and museums.

FACTOR 6- PERSONAL CONTACTS

Contacts are managers, co-workers, patrons, students, representatives of outside agencies, and the general public. Contacts are made in-person, email, or via telephone.

FACTOR 7- PURPOSE OF CONTACTS

Contacts are made to provide library services to the public and to respond to requests for service or appropriate referrals in accordance with the objective and mission of the library. Contacts with patrons are made to select, organize, and provide access to information suited to the needs of library services.

FACTOR 8- PHYSICAL DEMANDS

Work is primarily sedentary but involves pushing a cart, lifting and reaching for books, bending, crouching, stooping, kneeling, standing, and carrying library materials.

FACTOR 9- WORK ENVIRONMENT

Work is performed in a library facility, an air-conditioned bookmobile, or in a field environment. Some disagreeable conditions may be present while working in an open-air environment and while on the bookmobile. Some travel to off-site locations is required for outreach activities.