LIBRARY COMPUTER ASSISTANT (Community Services Worker III)

New-Castle-County-Government; Christiana Acres (DE); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

New Castle County Department of Community Services is seeking individuals for recurring part-time roles. These positions cap at 25 hours per week and run year-round. Applicants should be 18+, have 1–3 years relevant work experience, and possess a high school diploma or GED; a valid Delaware Class D driver’s license may be required.

Selected candidates must pass a background check and drug screen prior to start. New Castle County is an Equal Opportunity Employer, inviting diverse applicants.

Qualifications

• Supervisory or lead experience is preferred.
• Ability to communicate clearly, both verbally and in writing.
• Ability to maintain records and prepare simple reports.
• Proficiency with personal computers and common software programs.

Responsibilities

• Assist patrons with basic technology equipment and software questions.
• Lead training, programs and activities as needed.
• Maintains and replenishes technology equipment and supplies.

Skills

Supervisory experience

Communication skills

Records management

PC/software literacy

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

New Castle County Department of Community Services has openings for recurring part-time positions. These positions are scheduled for no more than 25 hours per week on a year-round basis. Applicants must be 18 years of age with one to three years of relevant work experience preferred and must possess a high school diploma or GED; and a valid Delaware Class D driver's license or its equivalent if required of the duties of the position.

Selected candidates must pass a background check and drug screen prior to their start date.

New Castle County is an Equal Opportunity Employer

GENERAL STATEMENT OF DUTIES

Performs supervisory or skilled work performing various assignments and duties within the Department of Community Services; does related work as required.

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class usually performs at a high level of skill providing assistance to the Department of Community Services such as a Senior Recreation Leader, Hospitality Assistant, Youth Services Assistant, Computer Assistant, Page Supervisor, Library Greeter or Library Program Assistant assisting skilled personnel in the performance of their duties. Work is performed under general supervision.

EXAMPLES OF WORK: (Illustrative only)

Computer Assistant:

• May perform CSW I and II responsibilities, in addition to those listed below;
• Assists patrons with basic technology equipment and software questions;
• Assists Library Manager and professional staff to develop and plan new technology programs, activities, and training opportunities;
• Leads training, programs and activities as needed;
• Maintains and replenishes technology equipment and supplies;
• Sets up rooms for activities and programs, including moving equipment and furniture;
• Assists patrons to locate materials generally (refer reference questions to appropriate staff);
• Prepares materials for circulation in accordance with defined procedures;
• Moves, packs, and unpacks boxes daily;
• Requires extensive standing and walking for majority of shift;
• Requires regular bending, crouching, twisting, and pushing for the majority of shift

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Good knowledge of the rules and regulations of the area where the employee is assigned; ability to supervise others; ability to communicate courteously and effectively, both verbally and in writing; ability to maintain records and prepare written reports; dependability; ability to efficiently use a personal computer and various operating software programs such as word processing, spreadsheets.

MINIMUM QUALIFICATIONS

Experience in work related to the duties to be performed (experience must have been at the supervisory level if the duties of the position require supervision) and possession of a high school diploma or GED; or an equivalent combination of experience, education or training which provides the required knowledge, skills, and abilities. Preference may be given to applicants who are bilingual in Spanish and English.

ADDITIONAL REQUIREMENTS

Possession of a valid Delaware Class D driver's license or its equivalent if it is required for the duties of the position. Must pass a Class Ill County physical examination if required for the duties of the position. Must pass a drug screening and criminal background check.

Marlene Esposito

302-395-5665

[e-mail]