Library Clerk II-Support Services

fortbendcountytx; Richmond (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Fort Bend County's Library System is seeking a Library Clerk II to be the first point of service for patrons entering the building or calling for assistance, referring to other departments as needed, and handling occasional emergencies with professionalism.

You will assist with training and supervising part-time clerks, manage circulation using the automated system, process holds, loans, and interlibrary loans, and support daily operations including deposits and reports.

Qualifications

• High School Diploma or GED; some college preferred.
• Two years job-related experience.
• Strong computer and communication skills; ability to learn library software.

Responsibilities

• Serves as first point of service for patrons and handles inquiries.
• Assists with training and supervision of part-time clerks; acts as In-Charge when needed.
• Manages circulation: loans, holds, interlibrary loans, and RFID items.

Skills

Customer service

Computer skills

Microsoft Office

Communication skills

Interpersonal skills

Education

High School Diploma/GED

Some College preferred

Tools

Automated library system

RFID technology

Microsoft Office

Job description

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the \"quality of life\" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!

Library Clerk II

• Serves as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary; May encounter irate patrons or handle emergency situations.
• Assists with training and supervision of part-time library clerks; Serves as In-Charge staff in absence of Library Clerk III.
• Charges/Discharges library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves.
• Routinely uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks, utilizes Radio Frequency Identification (RFID), converts collections on-the-fly as necessary.
• Inputs and maintains patron data in automated circulation system; Maintains patron records; Issues library cards; Follows Patron Confidentiality Policy.
• Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment; Counts, reconciles and balances accounts, prepares daily deposits and monthly reports.
• Reroutes circulation materials to other branches; Routinely loads/unloads bins of library materials weighing up to 25lbs; Receives, sorts and processes new, existing and/or donated delivery items.
• Routinely pushes loaded book trucks, searches shelves for missing or requested items, shelves books and other library materials, prepares items for the Hold Shelf.
• Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections; Weeds older or damaged materials.
• Attends and participates in staff meetings, Staff Development Day, committee meetings and training sessions.
• Other duties as assigned.
• May perform one or more of the following:
• Orders Supplies
• Processes, mends and cleans books and/or AV items
• Orders and receives library materials/checks invoices
• Creates records, changes holdings using an automated system
• Processes mail for the library system
• Performs database maintenance
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

MINIMUM REQUIREMENTS

• High School Diploma/GED. Some College preferred.
• Two years job related experience.
• Strong computer skills and communication skills, with the ability to learn library software applications and shelving classifications; ability to interpret policy and problem-solve, and work with frequent interruptions; ability to work well with a diverse public and staff; proficient with Internet, email and Microsoft Office products.

SALARY: $15.30-$18.25/HOURLY

CLOSING Date: Upon Filling Position

All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.

Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.

For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply

Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.