Library Clerk

City of Louisville; Golden (CO); On-site; USD 19,000 - 25,000; Part time

Job summary

The Louisville Public Library seeks a part-time Library Clerk to warmly assist diverse patrons, help with borrowing, returns, holds, shelving, and information inquiries at the circulation desk. This role is 20 hours weekly, with one evening shift and a regular weekend rotation, plus potential extra hours during absences.

Applicants should have a high school diploma or equivalent and library/customer service experience. A valid Colorado driver’s license is required.

Qualifications

• Knowledge of general library services.
• Accuracy and attention to detail in handling materials and transactions.
• Ability to use library databases to locate items and manage patron accounts.

Responsibilities

• Assist patrons with borrowing and returning materials.
• Help patrons with self-service equipment and holds (Louisville and Superior locations).
• Answer information questions and resolve access concerns.
• Process requests for materials and assist with shelving and displays.
• Support opening/closing and safety procedures and help train volunteers.

Skills

Customer service

Attention to detail

Verbal communication

Organizational skills

Library knowledge

Education

High school diploma or equivalent

Tools

Cash register

Job description

As part of the City of Louisville’s Cultural Services, the Louisville Public Library is seeking a Library Clerkwho is enthusiastic, attentive, self-motivated and will genuinely enjoy working with the diverse population we serve. As a member of Circulation Services, Library Clerks assist patrons with accessing library materials, resources and services, and are the welcoming presence that greets everyone who comes to the library.

This position is part-time, scheduled approximately 20 hours per week, with a minimum of one evening shift each week, typically 12:45-8:15pm and one full weekend shift, Sat. 9:30am-5pm and Sun. 10:45am-5:15pm every 4 weeks. We may offer a set schedule of 20 hrs per week with the potential of picking up to an additional 9 hours each week when there are absences or open shifts.

Preferred scheduled shifts for this position may include:

• Monday, Tuesday, or Thursday morning/afternoons
• Tuesday or Wednesday evenings

All initial communication regarding your application will come via email. Please check your email messages frequently and your junk mail during the application process.

• Assists patrons with borrowing and returning library materials
• Assists patrons with use of self-service equipment and services, including self-pickup holds in Louisville and Superior locations
• Assists patrons with information and access questions
• Assists patrons with resolving fees, lost/damaged materials and other access concerns
• Processes patron requests for materials in our collections and coming from other libraries; searches for missing and claim returned materials
• Processes returned and newly acquired materials, including sorting and shelving materials; clearing and re-shelving items used in the library; straightening and replacing materials on shelves and displays
• Assists with organization of displays, informational notices and handouts.
• Assists with opening, closing and general library safety procedures
• Assistsin training new library staff and volunteers.
• Performs other duties as required to support library and Cultural Services operations and programming.

EDUCATION, TRAINING, AND EXPERIENCE:

• Completion of a high school diploma or equivalent, plus at least one year of library work experience in a customer service position
• Or diploma or equivalent, plus at least one year of library work experience and two years of work experience in any customer service position
• Or any equivalent combination of acceptable training, education, and experience

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of general library services.
• Accuracy and attention to detail. Skill in operating personal computers, copiers, printers, cash register, and calculator.
• Ability to effectively use the library's databases for managing patron accounts and locating items in the library's collection.
• Must possess organizational skills, excellent verbal communication skills, and customer service skills.
• Ability to establish and maintain effective working relationships with other city employees and the public.
• Ability to sustain and contribute to the welcoming environment of a public library

SPECIAL LICENSE, REGISTRATION, OR CERTIFICATE REQUIRED:

Valid Colorado driver’s license.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to read, speak and hear. The employee frequently is required to sit and use hands, fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.

Position includes lifting, bending, reaching, and stooping to move books, other library materials, courier/mail totes and packages. The position requires the ability to push or pull carts up to 100lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work is performed inside the library. The noise level in the work environment is usually low to moderate.

OTHER NECESSARY REQUIREMENTS:

Successful candidates may be required to complete a pre-placement physical and substance screen prior to employment. A background investigation will be performed on qualified candidates.

EQUAL OPPORTUNITY EMPLOYER

The City of Louisville offers Equal Opportunity for employment and advancement to all qualified applicants and employees. It is the city's policy not to discriminate on the basis of race, religion, creed, sex, age, national origin, ancestry or disability unless related to a bona-fide occupation qualification. This policy applies to all aspects of employment and the provision of the municipal services. The Human Resources Director has been designated as the compliance coordinator for persons with disability seeking employment and will provide reasonable accommodations for testing and employment to qualified applicants.