Library - Associate III - Programming and Outreach

Library Systems & Services, LLC; Duncanville (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental, and

Paid Time Off (Vacation, Sick & Public

Tuition Assistance

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

Library Systems & Services, LLC in Texas seeks a Library Associate 3-Programming and Outreach to join the Operations Team under the Assistant Library Director. The role emphasizes customer service, program planning, and youth engagement.

You will lead story times, STEAM activities, coordinate volunteers, and ensure privacy and policy adherence. Hours are 40 per week, with a schedule including days, evenings, and Saturdays; strong communication and Spanish language skills preferred.

Qualifications

• Must have a HS Diploma or GED; Associate or Bachelor’s degree preferred.
• Must be able to work a schedule that includes days, evenings, and Saturdays.
• Must have strong customer service skills and ability to work with diverse populations.
• Excellent written and oral communication, collaboration, and interpersonal skills.
• Must follow directions and complete tasks in a timely fashion.
• Valid Texas Driver’s License with current insurance and clean driving record.
• Advanced proficiency using app-based devices, computers, printers, and office equipment.
• Experience with serving youth and planning and executing story times.
• English/Spanish speaking preferred.

Responsibilities

• Provide excellent customer service through welcoming customers with a sincere greeting.
• Plan and lead engaging programs for children, teens, and adults, including story times, craft and STEAM activities.
• Plan and submits for approval a diversity of programming in alignment with programming guidelines.
• Participate in community outreach and engagement programs as assigned.
• Transport, set up, and tear down outreach displays.
• Coordinate volunteers and assign duties, providing necessary training.
• Follow all legal and policy requirements related to customer privacy and custodianship of customer records.
• Other duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Collaboration

Education

HS Diploma or GED

Associate or Bachelor’s degree preferred

Tools

Microsoft Office Suite

app-based devices

Job description

Job Summary

The Library Associate 3-Programming and Outreach is a member of the Operations Team. This position reports to the Assistant Library Director. The successful candidate will possess an outgoing nature with excellent communication, presentation and organizational skills, confidently works independently or with groups, and be a passionate advocate for libraries.

Hours worked per week: 40

Primary Responsibilities

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provide excellent customer service through welcoming customers with a sincere greeting.
• Plan and lead engaging programs for children, teens, and adults, including story times, craft and STEAM activities.
• Plans and submits for approval a diversity of programming in alignment with programming guidelines.
• Participates in community outreach and engagement programs as assigned.
• Transport, set up, and tear down outreach displays.
• Coordinate volunteers and assign duties, providing necessary training.
• Follow all legal and policy requirements related to customer privacy and custodianship of customer records.
• Other duties as assigned

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• Must have a H.S. Diploma or GED required; Associate or Bachelor’s degree preferred.
• Must be able to work a schedule that will include a combination of days, evenings, and Saturdays.
• Must have strong customer service skills and ability to work well with diverse populations.
• Must possess and demonstrate excellent written and oral communication, collaboration, and interpersonal skills.
• Must have the ability to follow directions and complete tasks in a timely fashion.
• Must have valid Texas Driver’s License with current insurance and clean driving record.
• Must possess advanced proficiency using app-based devices, computers, printers, Microsoft Office Suite, and office equipment.
• Must have experience with serving youth and planning and executing story times
• English/Spanish speaking preferred

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Health Care Plan (Medical, Dental, and Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.