Library – Associate III

Library Systems & Services, LLC.; Redding (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Care Plan

Paid Time Off

Tuition Assistance

Retirement Plan

Life Insurance

Short/Long Term Disability

Training & Development

Wellness Resources

Job summary

Library Systems & Services, LLC. is seeking a Library Associate 3 in California. The senior library associate role focuses on programming and customer service at the circulation desk, with supervision of junior associates as needed.

You will plan and facilitate library programs, coordinate volunteers, and support librarians in operations, opening/closing, and ensuring access to materials while upholding library policies.

Qualifications

• High school diploma or GED required; bachelor's preferred.
• Three years library experience preferred.
• One-year supervisory experience preferred.
• Proficiency with library systems and databases.
• Excellent written and verbal communication.
• Multilingual speaking is a plus.
• MS Office proficiency including Excel, Word and PowerPoint.
• Excellent customer service skills.
• Ability to work a regular schedule including days/evenings/weekends.

Responsibilities

• Provides customer service to patrons by greeting, providing tours and assisting patrons in all areas of the library
• Supervise junior Library Associates including managing performance, evaluation, interviewing/hiring, training and approving timesheets
• Work closely with Librarians and library management to plan, implement and promote programming activities
• Processes newly acquired library materials, including all identifying stamps, labels, RIDF and covers
• Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate
• Maintain circulation records and oversee the mailing of library materials to patrons in homebound or other programs
• Process damaged materials to ensure collections are maintained in a good condition
• Assist with library opening and closing procedures
• Support reference desk in assisting patrons with questions
• Coordinate volunteers and assign duties, providing necessary training

Skills

Customer service

Supervisory experience

Multilingual

Microsoft Office

Communication skills

Library systems

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Library systems & databases

Job description

Description

JOB SUMMARY

The Library Associate 3 role is the senior role in the Library Associate job family and may supervise Junior Library Associates. The primary responsibility is programming and at the circulation desk, providing excellent customer service. A portion of the Library Associate 3 job may also be to plan and facilitate library programs and/or volunteer coordination.

Hours worked per week: 40

PRIMARY RESPONSIBILITES

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides customer service to patrons by greeting, providing tours and assisting patrons in all areas of the library
• Supervise junior Library Associates which includes managing performance, evaluation, interviewing/hiring, training and approving timesheets
• Work closely with Librarians and library management to plan, implement and promote
• programming activities
• Processes newly acquired library materials, including all identifying stamps, labels, RIDF and covers
• Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate
• Maintain circulation records and oversee the mailing of library materials to patrons in homebound or other programs
• Process damaged materials to ensure collections are maintained in a good condition
• Assist with library opening and closing procedures
• Support reference desk in assisting patrons with questions
• Coordinate volunteers and assign duties, providing necessary training
• May coordinate volunteers and assign duties, providing necessary training
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies)
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Other duties as assigned

Requirements

JOB REQUIREMENTS

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• H.S. Diploma or GED required, Bachelor’s degree preferred
• Three years library experience preferred
• One-year supervisory experience preferred
• Proficiency with library systems and databases
• Excellent communications skills, both written and verbal
• Multilingual speaking is a plus
• A high degree of proficiency in MS Office suite including Excel, Word and PowerPoint is desired
• Excellent customer service skills
• Ability to work a regular schedule that may include a combination of days, evenings and weekends

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Health Care Plan (Medical, Dental, and Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.