Library Assistant: Customer Service & Tech Help

ADP, Inc.; Belton (MO); On-site; USD 17,000 - 28,000; Part time

Job summary

Cass County Public Library in Missouri is seeking a friendly Library Assistant to support daily branch operations and deliver excellent customer service to patrons. Responsibilities include circulation services, assisting patrons with accounts and technology, shelving materials, supporting programs, and helping maintain a welcoming library environment.

Evening and weekend shifts may be required. Qualifications include customer service experience, strong communication and organizational skills,

Qualifications

• Customer service experience preferred.
• Strong communication and organizational skills.
• Basic computer and technology skills required.
• Ability to work independently and as part of a team.

Responsibilities

• Assist patrons with check-in/check-out, holds, accounts, and library questions.
• Provide basic technology assistance and support public computers and printers.
• Process interlibrary loan requests and maintain accurate records.
• Shelve and organize library materials.
• Assist with displays, programs, and branch activities.
• Help maintain a clean, safe, and welcoming environment.

Skills

Customer service

Communication

Organizational skills

Technology basics

Education

High school diploma or equivalent

Tools

Library software

Job description

Cass County Public Library in Missouri is seeking a friendly Library Assistant to support daily branch operations and deliver excellent customer service to patrons. Responsibilities include circulation services, assisting patrons with accounts and technology, shelving materials, supporting programs, and helping maintain a welcoming library environment.

Evening and weekend shifts may be required. Qualifications include customer service experience, strong communication and organizational skills,