Librarian–Rosedale

Baltimore County Public Library; Rossville (MD); Presencial; USD 48 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, vision

Pension and retirement benefits

Paid time off: 20 vacation days, 15 S,

Commuter benefits

Resumo da oferta

Baltimore County Public Library seeks a proactive Librarian to deliver information and materials, assist customers, and lead programs and outreach across branches. You will support daily circulation duties, manage accounts and payments, and help customers engage with digital content and library resources.

Under supervision, you will ensure high-quality customer experiences, coordinate events, and collaborate with partners to extend community services.

Qualificações

• Bachelor's degree from an accredited college.
• Completion of LATI within two years of date of hire, or 90 hours towards MLS with MLS within 3 years.
• Minimum of two years of customer service experience.

Responsabilidades

• Plans and presents programs and outreach events based on location needs and audience.
• Coordinates location-specific activities for focus areas such as age groups or programs.
• Assist customers with questions and referrals using appropriate resources.

Conhecimentos

Customer service

Multilingual

Communication

Time management

Formação académica

Bachelor's degree

MLS in progress/MLS within 3 years

Ferramentas

Library catalog systems

Descrição da oferta de emprego

At BCPL, staff members have the opportunity to enrich individual lives and build strong communities by delivering exceptional customer experiences, establishing meaningful partnerships, and creating innovative learning spaces. We seek enthusiastic, open-minded, self-motivated individuals who can work well independently and with others. BCPL circulates over 10 million items and provides library services through its 19 branches, 4 mobile library vehicles, and an extensive outreach network. If you are forward thinking and passionate about public service, consider joining BCPL in this position.

Schedule:

This is a full time position working 40 hours a week. All library staff may be required to work evenings, Saturdays and Sundays throughout the year as a part of the normal work schedule. Sundays run from Labor Day through Memorial Day.

Job Summary:

Under the direction of the Library Supervisor, Assistant Library Manager or Library Manager proactively assists customers with their diverse library needs including providing information, materials advisory, computer and device assistance and performing various collection and circulation duties. Leads programs and outreach events. Serves as librarian-in-charge.

• Plans and presents programs and outreach events based on operational needs of location from individual to group instruction covering all age groups, both in-person and virtually
• Coordinates location specific activities for a focus area, such as an age group, programs, outreach or marketing
• Assists customers at their point of need to find answers to a broad range of questions, using appropriate resources and making relevant referrals
• Processes all material types and devices
• Processes daily monies, prepares revenue reports and makes banks deposits
• Uses technology to serve customers and to streamline workflow
• Guides customers in selecting appropriate materials for reading/viewing/listening
• Performs collection maintenance duties and keeps collection orderly including shelving, merchandising, and shelf-reading
• Creates/manages library customer accounts, including accepting, managing and negotiating payments (cash and electronic)
• Assists customers with all library services, including registering for appointments, programs and reserving meeting spaces (in-person, via phone or virtually)
• Uses the library's website or catalog to search, locate and reserve an item in the library's catalog or from other library systems and performs materials advisory
• Assists customers with using public computers, including navigating online resources and using desktop software
• Assists customers with downloading library digital content to devices
• Assists customers with general technology questions and needs
• Assists customers with library equipment and services, such as scanning, printing, copying, faxing and use of self-service stations
• Understands and implements branch and system policies and procedures
• Serves as the librarian-in-charge; includes de-escalation, handling customer issues, responding to building problems, addressing and documenting security incidents, and providing follow-up to branch management
• Builds and maintains relationships with diverse community partners, government agencies and businesses that share a common mission
• Prepares or updates daily schedules and/or weekly schedules based on operational needs of location
• Performs duties that support branch initiatives and community services
• Performs duties related to location specific, specialized services and/or Centers of Excellence
• Must be able to meet scheduling requirements by arriving to work on time and staying until the end of one's shift
• Must be able to work evenings and weekends and be flexible with one's work schedule to meet daily operational requirement
• Must have access to transportation, as needed to fulfill responsibilities of the position, including meetings, events and activities at other branch locations or offsite
• Other duties as assigned

Job Requirements:

• Bachelor's degree from an accredited college
• Successful completion of the Library Associate Training Institute (LATI) within two (2) years of date of hire, or 90 hours towards MLS from an ALA accredited school within two (2) years of date of hire with completion of MLS within 3 years of date of hire
• Minimum of two (2) years of customer service experience

Preferred: Candidates who are bi/multilingual are highly desirable and encouraged to apply.

*Applicants for this position will remain in consideration for any Librarian position openings at this location within the next six months and do not need to reapply.*

This position closes on November 4, 2026.

We have a 14 step pay scale. Internal applicants starting pay varies based on their current step on the salary scale.

We also offer, as appropriate, overtime pay, comp. time, and differential pay.

• overtime pay
• comp. time
• differential pay

The Library offers an excellent benefits package that includes pay holidays, 20 vacation days, 15 sick days, and seven personal days per year.

• pay holidays
• 20 vacation days
• 15 sick days
• seven personal days per year

In addition the Library also offers health, dental, vision, life, voluntary long-term disability, pension, deferred compensation, an employee assistance program, flex spending, and Commuter Choice parking and transit accounts.

• health
• dental
• vision
• life
• voluntary long-term disability
• pension
• deferred compensation
• employee assistance program
• flex spending
• Commuter Choice parking and transit accounts