Liability Field Adjuster - Investigations & Subrogation

Raphael and Associates; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Health insurance

Job summary

Raphael & Associates is seeking an experienced Field Adjuster to investigate property, general liability and auto claims while delivering excellent customer service in a fast-paced environment.

You will manage claims from intake through resolution, conduct on-site investigations, interview involved parties, and coordinate with subrogation or legal teams as needed. A valid license and driver’s license are required.

Qualifications

• 3+ years in independent adjusting or equivalent field claims experience.
• Current and valid adjuster license(s).
• Valid driver’s license required.
• Ability to conduct outdoor field investigations in varying weather.

Responsibilities

• Manage liability, property, and auto claims from intake to resolution with adherence to policy and regulations.
• Perform on-site investigations, document findings, take photos, and assess damages.
• Interview insureds, claimants, witnesses and contractors; enter detailed notes.
• Identify subrogation opportunities and coordinate with legal or subrogation teams.
• Collaborate with internal and external partners to produce clear, well-supported reports.
• Provide exceptional customer service with professional communication and empathy.

Skills

Field claims adjusting

Investigation

Liability assessment

Communication skills

Tools

Xactimate

FileHandler

ImageRight

Job description

Raphael & Associates is seeking an experienced Field Adjuster to investigate property, general liability and auto claims while delivering excellent customer service in a fast-paced environment.

You will manage claims from intake through resolution, conduct on-site investigations, interview involved parties, and coordinate with subrogation or legal teams as needed. A valid license and driver’s license are required.