Liability Claims Investigator & Loss Prevention Specialist

City of Dallas; Dallas (TX); On-site; USD 61,000 - 74,000; Full time

Job summary

The City of Dallas is seeking a Liability Adjuster to administer and support the citywide safety and loss control program. You will investigate safety issues, gather evidence, and determine liability while ensuring compliance with federal, state, and local regulations.

Essential duties include evaluating claims, negotiating settlements, and conducting loss prevention investigations. A High School Diploma is required; a Bachelor’s degree is preferred.

Qualifications

• High School Diploma required.
• Bachelor’s degree in business/public administration/social science preferred.
• Casualty adjuster license or All lines Texas Adjuster’s license required.
• Valid driver’s license.
• 7+ years experience as a claims examiner/adjuster in Auto or Commercial casualty.
• Bilingual abilities preferred.

Responsibilities

• Review claim files to evaluate disposition before hearing or mediation.
• Investigate and determine City liability for accidents involving city property or personnel.
• Interview medical specialists, witnesses, claimants; collect evidence for claim decisions.
• Negotiate settlements and determine liability based on medical costs, reports, and estimates.
• Deny claims when investigations show unsubstantiated liability.
• Process liability claims using an electronic claim system and document activity.

Skills

Texas law knowledge

Texas liability laws

Commercial insurance policy types

Contract language

Dallas City Charter & ordinances

Oral and written communication

MS Office skills

Education

High School Diploma

Bachelor’s degree in business/public administration/social science

Job description

The City of Dallas is seeking a Liability Adjuster to administer and support the citywide safety and loss control program. You will investigate safety issues, gather evidence, and determine liability while ensuring compliance with federal, state, and local regulations.

Essential duties include evaluating claims, negotiating settlements, and conducting loss prevention investigations. A High School Diploma is required; a Bachelor’s degree is preferred.