Liability Claims Adjuster

AppleOne Employment Services; Salt Lake City (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

AppleOne Employment Services seeks a Liability Claims Adjuster in Salt Lake City, UT to investigate and resolve liability claims for commercial and personal lines. You will assess exposure, review repair estimates, negotiate settlements, and manage files through resolution with attention to accuracy and professional communication.

Ideal candidates have 2+ years in property & casualty claims, strong problem-solving skills, and the ability to work independently in a fast-paced insurance

Qualifications

• 2+ years of property and casualty claims experience.
• Investigate liability claims with supporting documentation.
• Apply state regulations and Medicare settlement guidelines.
• Maintain accurate claim files and timely activity.
• Negotiate settlements with claimants and attorneys.

Responsibilities

• Investigate assigned liability claims by collecting facts, documentation, estimates, invoices, photos, and other relevant claim information.
• Review repair estimates for commercial and personal vehicle claims for accuracy.
• Evaluate liability, establish reserves, and make claim decisions.
• Negotiate and settle claims while protecting company interests.
• Manage claim files, review aged claims, and close files appropriately.
• Comply with state regulations and Medicare requirements in settlements.

Skills

Investigate claims

Negotiation

Communication with claimants/attorneys

Attention to detail

Independent work

MS Office

Property & casualty knowledge

Time management

Education

Four-year degree or equivalent work experience

Tools

RM Client

BMI

AS400

TMT

TMS

Job description

Job Summary

A direct hire opportunity is available for a Liability Claims Adjuster in Salt Lake City, UT. This role is ideal for a claims professional with property and casualty experience who can investigate liability claims, evaluate exposure, review repair estimates, negotiate settlements, and manage files through resolution. The Liability Claims Adjuster will work in a fast-paced insurance environment where accuracy, sound judgment, professionalism, and customer service are highly valued. This position offers the opportunity to take ownership of complex claims, collaborate with leadership and peers, and contribute to fair, timely, and well-documented claim outcomes. This is a strong fit for someone who enjoys problem-solving, working independently, communicating with claimants and attorneys, and applying state insurance regulations, recovery rights, statute of limitations requirements, and Medicare settlement guidelines.

Key Responsibilities

• Investigate assigned liability claims by collecting facts, documentation, estimates, invoices, photos, and other relevant claim information.
• Review commercial and personal vehicle repair estimates for accuracy and alignment with accident details, including coordination of third-party reviews when needed.
• Evaluate liability, establish and adjust reserves, and make sound claim decisions in accordance with established best practices.
• Negotiate and settle claims with claimants and attorneys while protecting company interests and maintaining professional communication.
• Manage claim files in a timely manner, including reviewing aged claims, documenting activity, and closing files as appropriate.
• Apply rights to recovery, statute of limitations laws, state insurance regulations, and Medicare requirements for bodily injury claim settlements.

Compensation and Benefits

• Salary: $55,000 to $75,000 per year.
• Job Type: Direct hire.
• Location: Salt Lake City, UT.

Required Qualifications and Skills

• Manage investigation, evaluation, reserving, negotiation, and resolution of assigned liability claims.
• Review repair estimates and accident documentation for commercial and personal vehicle claims.
• Maintain accurate claim files, track claim activity, and ensure timely claim handling.
• Communicate professionally with claimants, attorneys, internal teams, outside insurance contacts, and governmental agencies.
• 2 or more years of experience managing property and casualty claims with strong performance required.
• 3 to 5 years of related claims adjusting experience preferred for this level of role.
• Working knowledge of claims handling practices, insurance regulations, recovery rights, statute of limitations requirements, and Federal Medicare regulations.
• Strong analytical, problem-solving, critical thinking, and decision-making skills.
• Proficiency with computers and Microsoft Office programs.
• Excellent organizational skills with strong accuracy and attention to detail.
• Ability to prioritize work, meet deadlines, multitask, and adapt between assignments with minimal supervision.
• Professional communication skills with the ability to manage conflict, urgent situations, and multiple customers at once.
• Dependable, self-motivated, and able to take ownership of work processes in a fast-paced environment.
• Ability to work productively and collaboratively with supervisors, peers, and cross-functional partners.
• Four-year degree in a specified field or business-related field and commensurate work experience preferred.

Preferred Qualifications

• Transportation or maintenance industry experience.
• Experience using RM Client, BMI, AS400, TMT, or TMS systems.
• Experience reviewing commercial vehicle claims or accident-related repair estimates.
• Strong understanding of bodily injury claim settlement processes and Medicare compliance requirements.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.