Liability Adjuster (Office of Risk Management [ORM] Dept., Unclassified Position) *Bilingual Preference*

City of Dallas; Dallas (TX); On-site; USD 61,000 - 74,000; Full time

Job summary

The City of Dallas is seeking a Liability Adjuster to administer its safety and loss control program and handle claims involving city property, vehicles, and personnel. You will investigate incidents, analyze liability, interview witnesses, and assemble the evidence to support settlements with third parties.

Required is a High School Diploma (Bachelor's preferred) and at least seven years in auto or commercial casualty claims, with a Texas adjuster license.

Qualifications

• Minimum seven (7) years’ experience as a claims examiner/adjuster for Auto or Commercial casualty insurance carrier in a similar role.
• Strong attention to detail with analytical and critical thinking skills.
• Experience evaluating and negotiating bodily injury claims with attorneys and claimants.
• Licenses: Casualty adjuster’s License or All lines Texas Adjuster’s License; valid driver’s license.

Responsibilities

• Review claim files and evaluate dispositions.
• Investigate and determine City's liability in incidents.
• Interview experts, witnesses, or claimants to gather facts.
• Negotiate settlements and determine liability based on medical and cost data.
• Deny unsubstantiated claims.
• Process liability claims using electronic claim system.
• Document files and process payments to vendors/claimants.
• Conduct loss prevention investigations and safety audits.
• Provide reports with recommended corrective actions.

Skills

Claims adjusting

Negotiation

Analytical thinking

Oral and written communication

MS Office

Education

High School Diploma

Bachelor's degree

Tools

MS Office

E-claims system

Job description

Dallas is Growing. Grow With Us.Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.Job SummaryThe Liability Adjuster administers and supports the City-wide safety and loss control program by investigating safety issues and implementing programs to control or eliminate occupational injury or illness in the workplace. Ensures compliance with federal, state and local regulations.Job DescriptionOverviewThe Liability Adjuster administers and supports the City-wide safety and loss control program by investigating safety issues and implementing programs to control or eliminate occupational injury or illness in the workplace. Ensures compliance with federal, state and local regulations.Essential Functions1 Reviews claim files prior to hearing or mediation to evaluate and recommend disposition.2 Investigates, analyzes and determines the extent of City's liability involving accidents, incidents, or other occurrences involving city property, vehicles or personnel resulting in third-party personal injury or property damage.3 May interview medical specialists, agents, witnesses, or claimants to obtain the facts of the incident; assembles and evaluates all necessary evidence, including interviews, medical reports, site investigations, automobile and property damage estimates, photographs, and all drawings prior to making a decision on the claim.4 Negotiates and prepares claims settlements and determines City liability based on valuation of injuries, medical reports, bills, estimates, and related facts.5 Denies claims when investigation reveals they are unsubstantiated.6 Processes liability claims utilizing an electronic claim administration system.7 Documents the electronic file with claim activity and processes payments to vendors and claimants.8 Evaluates claims based on information and liability factors. Negotiate liability ranges and determines appropriate claim settlements.9 Conducts loss prevention investigations, performs safety audits on city property, job tasks, and facilities, evaluates potential safety hazards, and provides conclusive reports with recommended corrective action.10 Performs any and all other work as needed or assigned.Minimum QualificationsEducationHigh School Diploma. (Required)Bachelor’s degree in business, public administration or social science field. (Preferred)ExperienceMinimum Seven (7) years’ experience as a claims examiner/adjuster for Auto or Commercial casualty insurance carrier in a similar role.A strong attention to detail along with analytical and critical thinking skills as claims adjusters must carefully review documents and policies.Skill and experience evaluating, negotiating bodily injury claims with attorneys and claimants.Licenses and CertificationsCasualty adjuster’s License or All lines Texas Adjuster’s LicenseValid driver’s license with good driving record.Bilingual Language Abilities PreferredAbility to speak a 2nd language (in addition to English) is an asset. (Preferred)*Minimum Qualification Notation: All qualifying information outlined in the minimum qualifications section: including education, experiences, and licenses/certifications MUST be included in the respective sections of the application (not simply the attachments - for example: resumes or cover letters) to be considered for this position.Knowledge, Skills & Abilities1 Knowledge of Texas Tort Claims Law2 Knowledge of State of Texas Liability and Transportation Laws3 Knowledge of Commercial Insurance policy types, including their terms and conditions4 Knowledge of Contract language5 Knowledge of Dallas City Charter and City Ordinances6 Requires effective oral and written communication skills7 MS Office or similar software skillsSalary Range$60,569.60 - $73,528.00The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.City of Dallas is an Equal Opportunity Employer.Welcome to the City of Dallas!The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community.Contact: [e-mail]