Liability Adjuster

HDVI; Greenville, Spartanburg, Anderson (SC, SC, SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary & stock options

Unlimited PTO

Medical, Dental, Vision

401(k) with company match

Parental Leave

Remote-friendly environment

Job summary

HDVI is seeking a Liability Adjuster to join our claims team, handling First and Third Party Property Damage, Cargo, and Bodily Injury claims in the commercial trucking space. You will guide claim resolutions and provide strategic guidance to internal and external customers.

As an associate with senior growth potential, you will collaborate across Claims and Fleet Services, maintain required licenses, and stay ahead of industry trends.

Qualifications

• 3+ years of experience handling complex Commercial Trucking claims.
• Experience across Physical Damage, Auto Liability, First Party Medical/Personal Injury Protection and Motor Truck Cargo.
• Experience analyzing and applying coverage for Commercial Auto claims.
• Advanced claims management, including ADR and mediation for Commercial Auto exposures.
• Experience attending mediations/settlement conferences and pre/post-trial activities.
• Ability to collaborate across multiple levels in a fast-growing organization.

Responsibilities

• Handle First and Third Party Property Damage, and Cargo and Third Party Bodily Injury claims from trucking incidents.
• Engage with internal and external partners to drive resolution on high-severity matters.
• Assist with special claims projects and other duties as assigned.
• Participate in regular claims reviews with internal and external customers.
• Maintain required adjuster licenses and stay updated on contracts and industry trends.
• Provide technical expertise in responses to inquiries from customers.

Skills

3+ years trucking claims

Commercial Auto claims

Negotiation skills

Communication skills

Adjuster license

Education

College Education

Active Adjuster License (preferred)

Tools

Google Suite

Microsoft Office

Adobe Acrobat

Job description

What we do

High Definition Vehicle Insurance (HDVI): Technology meets Insurance. HDVI brings telematics, software and data together with commercial trucking insurance, taking transportation insurance and fleet risk management to the next level. Our platform arms fleets with an end-to-end solution that empowers them to save money, mitigate risk, and increase operational efficiencies. Our customers are small to midsize truck fleet operators who benefit from dynamic and transparent pricing - automatically reducing their premiums for safer driving. Leveraging a best-in-class partner ecosystem, HDVI combines magnitude and stability with innovation to revolutionize the commercial trucking insurance space.

Why work here

HDVI is building the industry defining commercial auto insurance company for the next 100 years. The $50 billion commercial auto industry hasn't seen real innovation for decades and is broken in a number of ways, creating a significant opportunity for HDVI. HDVI is co-founded by a former Esurance co-founder, and has a senior management team with experience building innovative insurance and logistics companies from zero to $1B+ enterprises, and deep expertise in trucking insurance. HDVI is well-funded by leading logistics and mobility-focused venture capital firms and strategic investors including Munich Re, Daimler Trucks and Qualcomm. The HDVI Team is values-driven, data-driven, ambitious, and collaboratively minded with a diverse background of experiences and skills in the insurance and logistics industries. We like challenges and building solutions that improve the quality of life for our customers. We offer generous benefits, including employee stock options, health, dental, vision, 401k, flexible work environment, and unlimited PTO.

About the Role

As a Liability Adjuster, you will work closely with HDVI’s Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Trucking claims inclusive of but not limited to Third Party Bodily Injury, Third Party Auto Property Damage, First Party Auto Property Damage, Cargo, Truckers General Liability and First Party Medical. You will be responsible for influencing and providing claim resolution and tactical guidance to both internal and external customers in order to achieve world class claims outcomes. The Liability Adjuster role is an associate level position with senior level growth potential as the company expands.

What You’ll Do

• Responsible for the handling First and Third Party Property Damage, and Cargo and Third Party Bodily Injury claims stemming from accidents involving tractor-trailers
• Engage with various internal and external partners to drive resolution on high-severity matters that are identified
• Be adaptable to various business demands and willing to assist with special claims projects and other duties as assigned
• Participate in regular claims reviews with both internal and external customers
• Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s)
• Provide technical expertise in response to inquiries from internal and external customers

What You Have

• 3+ years experience with handling complex Commercial Trucking claims
• Extensive experience across all technical areas of Commercial Auto inclusive of but not limited to Physical Damage, Auto Liability, First Party Medical / Personal Injury Protection and Motor Truck Cargo
• Extensive experience with analyzing, determining and applying Coverage for Commercial Auto claims
• Advanced experience and capabilities in litigation claims management, including ADR and mediation processes involving Commercial Auto exposures
• Experience attending and controlling cases at mediations/settlement conferences, pre-suit, post suit, pretrial and post-trial
• Ability to work in a rapidly evolving, high-growth environment with the ability to collaborate across and within different levels of the organization
• Experience with large Fleets (250+) with self-insured retentions and/or large deductibles
• Excellent communication skills (verbal/written) and strong negotiation skills
• Strong time management, organizational and problem-solving skills
• Ability to adapt, embrace the unknown and shift priorities
• Willingness to look outside your day to day to ensure you keep learning and growing in a startup environment

Preferred Skills

• College Education
• Active Adjusters License - strongly preferred
• Strong analytical, critical thinking, and problem-solving skills
• Proficiency in Google Suite, Microsoft Office and Adobe Acrobat
• Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO)

Benefits

• Competitive salary & stock options - we want our success to be yours too
• Unlimited PTO with 11 paid holidays each year
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D to support you and your well-being
• FSA / HSA programs
• 401(k) retirement plan with company match contribution
• Inclusive Parental Leave policy that supports all parents
• Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions
• Birthday meal reimbursement, because celebrating our employees is part of our company culture
• A remote-friendly environment with the opportunity to participate in periodic in-person team offsites