Lia Toyota Northampton - Cashier/Receptionist

The Lia Group; Northampton (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401K Plan with Employer Match

Paid Weekly

Discounts on services and parts

Employee vehicle purchase plans

Company provided uniforms

Job summary

The Lia Toyota Northampton is seeking a Cashier/Receptionist to join our team in Northampton, MA. You will handle payments from service and parts customers, greet guests, and manage front-desk duties.

We offer a 401(k) plan with employer match if eligible, paid weekly, discounts on services and parts, employee vehicle purchase plans, and company-provided uniforms. Prior dealership experience is preferred, but we are willing to train the right person.

Qualifications

• Organized and ambitious self-starter.
• College degree preferred or equivalent experience.
• Knowledge of dealership procedures preferred.
• Ability to provide quality customer service.
• Computer literacy.
• Professional personal appearance & positive attitude.
• Excellent verbal/written communication.
• Must have clean & valid driver's license.

Responsibilities

• Taking payments from service and parts customers.
• Closing repair orders and parts tickets in the accounting system.
• Compiling and balancing daily parts and service deposit.
• Receipting in customer deposits for sales department.
• Answer service phones.
• Make service appointments.
• Assist service customers when needed.
• Automotive experience is helpful, but we are willing to train the right person.

Skills

Customer service

Communication

Computer literacy

Professional appearance

Positive attitude

Education

College degree preferred or equivalent experience

Job description

Lia Toyota Northampton is seeking a Cashier/Receptionist to join our team.

COMPENSATION RANGE: $16-$18/hour based on experience

SIGN ON BONUS: N/A

REQUIREMENTS:

• Organized and ambitious self-starter
• College degree preferred or equivalent experience
• Knowledge of dealership procedures preferred
• Ability to provide quality customer service
• Computer literacy
• Ability to perform job responsibilities and meet deadlines easily
• Professional personal appearance & positive attitude
• Excellent verbal/written communication
• Must have clean & valid driver's license

KEY RESPONSIBILITIES:

• Taking payments from service and parts customers
• Closing repair orders and parts tickets in the accounting system
• Compiling and balancing daily parts and service deposit
• Receipting in customer deposits for sales department
• Answer service phones
• Make service appointments
• Assist service customers when needed
• Automotive experience is helpful, but we are willing to train the right person

BENEFITS:

• 401K Plan with Employer Match if eligible
• Paid Weekly
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms

ABOUT US:

The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY.

The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years.

With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.

COMMUNITY:

We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.