LGBTQ Program Manager

Multicultural AIDS Coalition, Inc.; Boston (MA); On-site; USD 68,000 - 78,000; Full time

Job summary

Multicultural AIDS Coalition in Boston seeks a Program Manager to lead the Connected Boston initiative. You will build partnerships, mentor a team, and deliver outreach from the street to the Drop-In Center and social media.

You will manage budgets and reporting, maintain service quality, and shape program strategy. This role emphasizes community health, LGBTQ+ equity, and collaboration with funders and partners.

On-site at 9 Palmer Street, Boston, MA 02119, with a mission-driven team.

Qualifications

• 3–5+ years of experience in public health, community organizing, or a related field.
• Strong communication, technology, and organizational skills.
• Proven ability to manage staff, volunteers, and funder relationships.
• Knowledge of LGBTQ+ health issues, including HIV/STIs.
• Understanding of transgender and immigrant community realities.
• Familiarity with LGBTQ+ organizations and community infrastructure.
• Excellent listening and facilitation skills.
• Interest or experience in community-based participatory research.

Responsibilities

• Own the Connected Boston program from vision to daily execution.
• Lead the team: hire, orient, train, and develop staff and volunteers.
• Run the programs: oversee street-based, venue-based, and social media outreach; manage Drop-In Center operations and activities; monitor service delivery to keep quality high.
• Own the outcomes: develop and execute departmental goals, timelines, and workplans; track fiscal and program reporting for all funding sources; build feedback systems for clients and staff.
• Build the relationships: cultivate partnerships with other agencies and stay in close communication with state, local, and federal project officers and private funders.
• Grow the reach: shape messaging and community engagement strategy to connect with LGBTQ+ community members, and champion the Connected Boston mission to stakeholders, funders, and partners.
• Contribute to the whole: join management and staff meetings on operational priorities, fiscal management, funding, and proposal development.

Skills

Public health

Program management

Staff leadership

Partnership building

Communication

Education

Bachelor's degree in public health or related field

Job description

Lead a program that shows up for LGBTQ+ Boston.

The Multicultural AIDS Coalition is looking for a driven, community-rooted Program Manager to lead our Connected Boston initiative. This is a role for someone who wants their work to matter-someone ready to build partnerships, mentor a team, and deliver programming that meets LGBTQ+ community members where they are, from the street to the Drop-In Center to social media.

If you're organized enough to manage budgets and reporting, warm enough to earn the trust of the communities we serve, and energized by the chance to shape a program end-to-end, we want to hear from you.

What you'll do

You’ll own the Connected Boston program from vision to daily execution. That means:

• Lead the team. Hire, orient, train, and develop staff, volunteers, and interns-and conduct annual performance reviews that help people grow.
• Run the programs. Oversee street-based, venue-based, and social media outreach; manage Drop-In Center operations and activities; and monitor service delivery to keep quality high.
• Own the outcomes. Develop and execute departmental goals, timelines, and workplans; track fiscal and program reporting for all funding sources; and build feedback systems for clients and staff.
• Build the relationships. Cultivate partnerships with other agencies and stay in close communication with state, local, and federal project officers and private funders.
• Grow the reach. Shape messaging and community engagement strategy to connect with LGBTQ+ community members, and champion the Connected Boston mission to stakeholders, funders, and partners.
• Contribute to the whole. Join management and staff meetings on operational priorities, fiscal management, funding, and proposal development.

What you bring

• 3–5+ years of experience in public health, community organizing, or a related field
• Strong communication, technology, and organizational skills, with the ability to juggle multiple projects
• Proven ability to manage staff, volunteers, and community and funder relationships
• Knowledge of the issues and challenges facing LGBTQ+ people, particularly around HIV/STIs and related health concerns
• Understanding of the realities facing transgender and immigrant communities
• Familiarity with LGBTQ+ organizations and community infrastructure
• Excellent listening and facilitation skills
• Interest or experience in community-based participatory research

Nice to have

• A public health background
• Knowledge of state and federal reporting requirements, processes, and procedures
• Phlebotomy experience or certification, or a willingness to train (certification is a plus)

Why join us

At the Multicultural AIDS Coalition, you’ll do meaningful work alongside people who care deeply about health equity and the communities we serve. Connected Boston is more than a program, it's a promise to show up for LGBTQ+ Bostonians, and you’ll be the person who makes it happen.

Compensation

$68,000 – $78,000, commensurate with experience.

Location

On-site at 9 Palmer Street, Boston, MA 02119.

The Multicultural AIDS Coalition is an equal opportunity employer. We strongly encourage applications from LGBTQ+ people, people of color, transgender and gender-nonconforming individuals, and members of the communities we serve.