Level 2 Service Technician - Heavy-Duty Bus & Electrical

A-Z Bus Sales, Inc.; Town of Texas (WI); On-site; USD 42,000 - 70,000; Full time

Job summary

A-Z Bus Sales, Inc. is seeking a Level 2 Service Technician in Wisconsin to perform vehicle repairs and routine maintenance to dealer and factory standards. You will handle work orders, manage parts, and ensure customer service excellence while documenting repairs clearly.

The role requires high school completion and relevant certifications including PDI and EPA 609. Some travel for road service calls may be needed, with opportunities for growth in a busy dealership environment.

Qualifications

• High school diploma is required and relevant certifications are listed.
• Successful completion of A-Z Bus PDI Technician Certification Program.
• EPA 609 Certification and A/C training are preferred.
• Experience with wheelchair equipment and bus systems is advantageous.
• ASE School Bus Certification is desirable.

Responsibilities

• Perform vehicle repair and maintenance per dealer and factory standards.
• Receive work orders and complete assigned tasks with quality and efficiency.
• Inventory and maintain service tools in safe condition for repairs.
• Coordinate with parts department to obtain required components.
• Inspect vehicles to identify needed repairs and safety items, report issues.
• Track time spent on each job using NetSuite and log in work orders.
• Write clear notes describing repairs using the 3C method: Concern, Cause, Correction.
• Travel to customer locations for road service calls when qualified, using company trucks.

Skills

Technical Capacity

Problem Solving/Analysis

Leadership

Discretion

Education

High school diploma

A-Z Bus PDI Technician Certification Program

Wheelchair Training (Inspection and Maintenance)

EPA 609 Certification

A/C Training

MCC/Carrier

Valeo

Trans-Air

ACT

Braun

Ricon

ASE School Bus Certification

Job description

A-Z Bus Sales, Inc. is seeking a Level 2 Service Technician in Wisconsin to perform vehicle repairs and routine maintenance to dealer and factory standards. You will handle work orders, manage parts, and ensure customer service excellence while documenting repairs clearly.

The role requires high school completion and relevant certifications including PDI and EPA 609. Some travel for road service calls may be needed, with opportunities for growth in a busy dealership environment.