Lending Systems Analyst, Sr

Columbia Bank; Coeur d'Alene (ID); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) retirement plan

Healthcare benefits

Life insurance

Tuition assistance

Paid time off

Employee assistance program

Job summary

Columbia Bank is seeking a seasoned Business Analyst/Project Manager in Idaho to optimize workflows for bank units and bridge business needs with information technology. You will document requirements, guide cross-functional teams, and lead testing and implementation efforts.

Requirements include 5+ years in business analysis or project management, Encompass LOS experience, strong data analysis, and excellent communication.

Qualifications

• Minimum 5 years of relevant business analyst, project management, or operations experience.
• 5+ years Encompass Loan origination system experience.
• Excellent data analysis and problem-solving skills.
• Superior knowledge of banking policies and documentation.
• Excellent written and verbal communication and presentation skills.
• Ability to manage complex projects and vendor relationships.
• Ability to work across teams with executives and managers.

Responsibilities

• Collaborates with stakeholders to document and refine requirements.
• Elicits information from subject matter experts, business owners, and vendors.
• Translates complex needs into application and operational requirements.
• Leads RFP process during project initiation.
• Leads integration and user acceptance testing of new workflows or systems.
• Develops training and implementation materials.
• Serves as liaison between business units and Technology Advancement Group (TAG).
• Keeps up to date on bank regulations and policy changes.
• Coaches or trains others as subject matter expert.

Skills

Business analysis

Project management

Operations experience

Data analysis

Stakeholder management

Vendor management

Communication skills

Education

High school diploma

Bachelor's degree

Master's degree

Tools

Encompass LOS

Job description

Liberty Lake, Washington

Spokane, Washington

Hillsboro, Oregon

Tigard, Oregon

Portland, Oregon

Coeur d Alene, Idaho

Full time

JR102527

About the Role:

Spearheads and champions the optimization of workflow and processes for bank business unit(s). Responsible for identifying and documenting business unit requirements, investigating business unit systems, identifying options for improving business unit systems and bridging the needs of the business unit with the use of information technology. Provides a strong link between the business unit and information technology to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization as a whole to achieve its goals.

• Collaborates with stakeholders and subject matter experts to document, communicate, validate and refine necessary requirements and make recommendations based on product vision and market requirements, research data and organizational goals.
• Elicits information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems.
• Researches and interprets highly complex and sometimes competing business needs and translates into application and operational requirements.
• Leads business base development and RFP process (as applicable) during the project initiate phase.
• Leads integration and user acceptance testing of new or revised workflows, processes, and/or systems.
• Develops training, as well as and implementation and post-implementation material.
• Serves as a liaison between business units and Technology Advancement Group (TAG) through which requirements flow.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become Business Bank of Choice.
• May perform other duties as assigned.

About You:

• High School Diploma, GED or equivalent required
• Bachelor's degree in business, project management, business systems or equivalent (preferred)
• Master's Degree (preferred)
• Min. 5 years — of relevant business analyst and/or project management and/or operations experience related to the assigned business unit function (Required)
• 5+ years — Encompass Loan origination system experience (Preferred)
• Expertise in business operations abilities, analytical and problem-solving skills.
• Demonstrated superior data analysis skills including project management and/or operations.
• Superior knowledge of banking policies, procedures, practices and documentation.
• Superior knowledge of development concepts and practices, potential applications, and customer requirements.
• Exceptional project management skills.
• Excellent written and verbal communication and presentation skills.
• Ability to manage complex projects and vendor relationships.
• Ability to work effectively with individuals and groups across the company to manage customer relationships. Experience consulting with high-level managers and executives.

The pay range for this role is $60,000.00 to $100,000.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Evergreen:

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail] ([e-mail]) .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

At Columbia Bank, we're redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.

Our culture is built on Do RIGHT , which means:

• Relationships: We create authentic connections with customers, colleagues, and communities.
• Impact: Every role here makes a meaningful difference in people’s lives and local economies.
• Growth: We invest in your success with career development, mentorship, and learning opportunities.
• Heart: We care deeply about doing what’s best for our customers and each other.
• Trust: Integrity and transparency guide everything we do.

Why work for Columbia Bank?

• A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity.
• A culture of belonging and purpose, where your ideas matter and your work has impact.
• Competitive benefits and flexibility designed to help you thrive personally and professionally.
• Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.