Lending Systems Analyst

Scucu; Brockton (MA); On-site; USD 85,000 - 105,000; Full time

Job summary

SCU Credit Union is seeking a Lending Systems Analyst in Brockton, MA to support and optimize MeridianLink, Encompass, Jack Henry, Abrigo, and related lending platforms. You will bridge Business Applications with Lending teams to ensure smooth operations and evolving capabilities across real estate, commercial, and consumer lending, loan servicing, and collections.

You will collaborate with Lending and IT stakeholders to streamline processes, validate configurations, and deploy updates, while

Qualifications

• Bachelor’s degree or minimum of 5–7 years of related lending experience.
• Minimum of ten years of lending experience preferred, with understanding of the loan process across channels.
• Knowledge of MeridianLink, Encompass, Jack Henry, and Abrigo.
• Relevant system administrator certification(s) preferred, or willingness to obtain within a designated timeframe.
• Familiarity with lending regulations and compliance requirements.
• Excellent computer and technical skills (MS Word, Excel, Visio).
• Excellent interpersonal and written communication skills.

Responsibilities

• Collaborate with Lending management to continuously improve the lending life cycle using data insights and analytics.
• Facilitate system configurations, testing, and production validation across lending platforms.
• Research and resolve loan boarding, product, and system discrepancies in partnership with Lending, Retail, and Finance.
• Evaluate, design, and implement strategies to improve the lending portfolio and cross-functional collaboration.
• Support configuration and customization needs of the loan servicing platform in coordination with Lending and Business Applications.
• Assist with back-office needs including system optimization, automation, and maintenance.
• Deploy system updates and advise affected Lending functions to avoid service interruptions.

Skills

Lending domain knowledge

Analytical thinking

Communication skills

Time management

Team player

Problem solving

Self-motivated

Education

Bachelor's degree

Tools

MS Word

Excel

Visio

Job description

Description

If you are knowledgeable in Lending and are tech savvy we may have an opportunity for you!!

The Lending Systems Analyst supports, configures, and enhances the technology platforms used across SCU's lending operations, including MeridianLink, Encompass, Jack Henry, Abrigo, and other lending-related systems. Sitting within Business Applications, this role serves as the liaison between Business Applications and the Lending teams, ensuring lending systems run smoothly, are properly configured, and continue to meet the needs of the business. As SCU's technology footprint evolves, the Analyst may take on additional systems, provided those systems remain specific to SCU's lending areas - real estate lending, commercial lending, consumer lending, loan servicing, and collections. The Analyst works collaboratively with Lending, Compliance, and Business Applications, or independently on assigned projects, to increase revenue, decrease expenses, and improve the experience of both members and team members.

• Collaborates with Lending management on ways to continuously improve the lending life cycle and streamline processes by leveraging key data insights and analytical techniques.
• Facilitates system configurations, process changes, user acceptance testing, and production validation across lending platforms, including MeridianLink, Encompass, Jack Henry, Abrigo, and other lending-related systems.
• Researches and resolves loan boarding, ancillary product, and system discrepancies in partnership with Lending, Retail, and Finance.
• Evaluates, designs, recommends, and executes strategies to improve the lending portfolio and cross-functional collaboration.
• Supports the configuration, optimization, and customization needs of SCU's loan servicing platform as it is implemented, in coordination with Lending and Business Applications.
• Assists with resolving back-office support needs, including system optimization, process automation, and system maintenance and administration.
• Deploys system updates and revisions, proactively providing recommendations to affected Lending functions to avoid service interruption.

Requirements

• Bachelor's degree or minimum of 5-7 years of related experience, or equivalent combination of education and experience
• Minimum of ten years of lending experience preferred, with a thorough understanding of the loan process from point of sale through funding and post-closing across various delivery channels
• Knowledge of lending systems required, including MeridianLink, Encompass, Jack Henry, and Abrigo
• Relevant system administrator certification(s) preferred, or willingness to obtain within a designated timeframe
• Familiarity with lending regulations and compliance requirements
• Excellent computer and technical skills, including advanced MS Word, Excel, and Visio
• Excellent interpersonal, internal customer service skills
• Professional oral and written communication skills
• Excellent with organization and time management
• Detail oriented work ethic
• Excellent problem-solving skills and sound reasoning ability
• Self-motivated, energetic, and adaptable
• Must be a cooperative team player with the ability to work independently
• Strong work and business ethic, reliable and dependable

The pay range for this position is $85,000 - $105,000 annually and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee’s pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.

SCU Credit Union is an equal employment opportunity employer.