Lending Compliance Specialist

Woodforest National Bank; The Woodlands (TX); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) ESOP match

Medical coverage

Paid time away

Descrizione del lavoro

Woodforest National Bank is seeking a Lending Compliance Specialist to provide administrative and customer service support for inquiries related to FRCA, HMDA, CRA, and Flood Insurance. The role involves pulling reviews, researching information, and responding to internal and external requests.

The position requires 3–5 years in financial services or banking, a high school diploma, and preferred bachelor’s degree. Full-time work at our Texas location includes strong ESOP culture and benefits.

Competenze

• 3-5 years of support or customer service related experience in the financial services, banking or mortgage industry.
• High School diploma or equivalent required.
• Bachelor’s Degree preferred.

Mansioni

• Receives, prioritizes, and responds to review requests and inquiries by various channels.
• Researches information through internal/external systems to determine responses.
• Audits and monitors data and loan files for compliance with regulations and policies.
• Cross trains and backups other team members.
• Performs other duties or special projects as assigned.

Conoscenze

Microsoft Office

Loan software applications

Organizational skills

Customer service skills

Analytical decision making

Mathematical/financial concepts

Formazione

High School diploma or equivalent

Bachelor’s Degree preferred

Descrizione del lavoro

Job Description - Lending Compliance Specialist (075669)

Your Future Starts Here!

Lending Compliance Specialist - 075669

Description

Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Lending Compliance Specialist is responsible for providing administrative and customer service support for inquires related to an assigned compliance area such as FRCA, HMDA, CRA, and Flood Insurance. This includes pulling and reviewing reports and data, and receiving, researching and responding to internal and external review requests.

Key Responsibilities

• Receives, prioritizes, and responds to review requests and inquires received by email, fax, phone, mail and system generated reports.
• Makes a determination on a request by researching information through relevant internal and external system applications, databases, documentation, and websites.
• Audits and monitors data, reports and loan files for accuracy and compliance with federal regulations and Bank policies.
• Cross trains and provides back up support to other compliance monitoring team members.
• Performs other job related duties or special projects as assigned.

Competencies Required

• Solid technology abilities, including intermediate proficiency with Microsoft Office and loan software applications.
• Excellent organizational and time management skills, with strong attention to detail and concern for accuracy.
• Excellent customer service skills with the ability to effectively research and resolve disputes.
• Ability to interact and communicate effectively with internal and external parties.
• Solid analytical and decision making skills.
• Working knowledge of mathematical and financial concepts.

Qualifications

Qualifications Minimum Qualifications/Experience

• 3-5 years of support or customer service related experience in the financial services, banking or mortgage industry.

Formal Education & Certification

• High School diploma or equivalent required.
• Bachelor’s Degree preferred.

Work Status

Full-Time

Supervisory Responsibility

None.

Travel

0% - Negligible amount of travel expected.

Working Conditions

Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job

Operations

Primary Location

Texas-The Woodlands

Schedule

Full-time

Work Locations

TX - Operations Center-0100 25231 Grogans Mill Rd The Woodlands 77380

Unposting Date

Ongoing

Organization

Texas - Houston

Strong Culturebuilt on our Core Values: Integrity, Ownership, Service and Community. It’s not just talk. We walk the walk, from the CEO to front-line employees.

Be an Ownerand take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.

401(k) Company Match in ESOPWoodforest adds 50₵ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account.

Opportunities for Long-Term GrowthTake advantage of growth opportunities and professional development to advance in your career.

Banking Products & Servicesproviding convenience, financial savings, and enhanced support to help you achieve your financial goals.

Competitive Base Payand regular compensation reviews to ensure you continue to earn competitive pay.

Paid Time AwayBranch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.

Medical Coverage 12 comprehensive plans available at an affordable cost!

Short and Long-Term Disability & Life, AD&D Insurance100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.

Well-being Program (Employee Assistance Program)that helps you take care of your physical, mental, and financial health.

Resource Championsare available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.

This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.

Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws.

Woodforest National Bank services customers across Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia and West Virginia.