Legoland New York: Utility Technician

Merlin Entertainments; Town of Goshen (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health care options

Paid Time Off (PTO)

Merlin Magic Pass

Recognition programs and rewards

401(k) program

Tuition reimbursement programs

Learning and advancement opportunities

Job summary

LEGOLAND New York Resort in Goshen, NY is seeking a Utility Technician to keep daily operations running and guest experiences magical. You will perform maintenance across lighting, HVAC, plumbing, and kitchen equipment, while upholding safety and quality standards.

The role emphasizes hands-on problem solving, teamwork with park departments, and continuous learning through training sessions. Minimum two years in facilities maintenance, high school diploma, and the ability to read blueprints are

Qualifications

• Education: High School Diploma or equivalent, age 18+.
• Minimum of 2 years in facilities maintenance and repair.
• Ability to read blueprints, schematics, and maintenance reports.
• Strong verbal and written communication skills and attention to detail.
• Guest-focused attitude with calm demeanor in emergencies.
• Knowledge of electromechanical systems, lighting, carpentry, and plumbing.
• Experience with HVAC systems is a strong plus.

Responsibilities

• Maintain safety compliance with internal standards and local codes.
• Perform preventative maintenance and repairs across facilities.
• Respond to emergency call-outs to minimize downtime.
• Operate tools safely and accurately with care.
• Coordinate with park teams and share mutual aid when needed.
• Keep tools and work areas organized and clean.
• Pursue ongoing training and stay updated on best practices.

Skills

Facilities maintenance

Electromechanical systems

Lighting

Carpentry

Plumbing

Blueprints & reports

Communication

Calm under pressure

Guest service

Math proficiency

Education

High School Diploma or equivalent

Tools

Drill presses

Power saws

Grinders

Job description

What you'll bring to the team

Qualifications & Experience

Utility Technician – Utility TechnicianLocation: LEGOLAND® New York Resort (Goshen, NY)Department: Technical Services / FacilitiesBuild More Than a Career — Build the Fun!

At LEGOLAND® New York Resort, we are the place where FUN is built and unforgettable memories are made! From our world-class Theme Park and Hotels to the incredible detail of MINILAND, every brick has a story—and our Technical Services team keeps the magic alive every single day.

As a Utility Technician, you are the backbone of our resort's daily operations. If you love hands-on problem-solving, working across diverse maintenance disciplines, and knowing your work brings smiles to thousands of families, this is where you belong.

Core Responsibilities:

• Keep Safety #1: Maintain strict compliance with internal safety, security, loss prevention, and industry standards (ASTM, NEC, and local electrical codes).
• Master the Facility: Perform preventative maintenance, troubleshooting, and repairs across office lighting, HVAC systems, kitchen and commercial cooking equipment, and plumbing/bathroom fixtures.
• Keep Operations Smooth: Follow scheduled maintenance plans and respond swiftly to emergency call-outs across the park to minimize equipment downtime.
• Hands-On Craftsmanship: Safely operate simple machine tools (drill presses, power saws, grinders) and power/hand tools with precision and care.
• Collaborate Across Teams: Serve as a reliable liaison between maintenance Model Citizens (MCs) and other park departments, offering mutual aid whenever needed.
• Maintain High Standards: Keep all tools, machinery, equipment, and work areas neat, clean, and organized.
• Grow Your Skills: Attend department training sessions, technical seminars, and weekly team meetings to stay up to date on new technology and best practices.

What You Bring to the Team

We are looking for a reliable, skilled team player who thrives in a fast-paced, dynamic environment and stays calm under pressure.

Requirements:

• Education & Age: High School Diploma or equivalent; must be at least 18 years old.
• Experience: Minimum of 2 years in facilities maintenance and repair.
• Technical Skills: Strong working knowledge of tools and practices used to troubleshoot and repair electromechanical systems, lighting, carpentry, and plumbing.
• Blueprints & Reports: Ability to read and interpret blueprints, schematics, technical correspondence, and maintenance reports.
• Mindset & Communication: Excellent verbal and written communication skills, basic math proficiency, and a sharp eye for detail.
• Guest-First Demeanor: A friendly, polite, and service-oriented attitude whenever interacting with guests or team members.
• Composure: Proven ability to respond calmly, rationally, and effectively in high-pressure or emergency situations.

Preferred Qualifications:

• Prior experience with commercial HVAC systems and controls is a strong plus!

Why Join the LEGOLAND New York Family?

• Dynamic Work Environment: Work outside the typical office box in a colorful, energetic resort setting.
• Team Culture: Join a supportive team of passionate professionals who take pride in what we build together.
• Growth Opportunities: Continuous learning, cross-training, and skill development across multiple technical trades.

Benefits

Benefits of Joining Merlin Entertainments!

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Pay Range

USD $24.00/Hr.