LEGOLAND CA- Lifeguard Multi-Skill Host
Merlin Entertainments
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Benefits offered by this job
Job summary
LEGOLAND California in Carlsbad is seeking a Lifeguard Multi-Skill Host to help keep our water park safe while delivering exceptional guest experiences. You will monitor pools, respond to emergencies, provide first aid, and support Admissions, Retail, and rides teams to ensure a fun, memorable visit for every guest.
Applicants should hold IAM StarGuard Lifeguard and CPR/AED certifications, remain calm in busy environments, and communicate effectively.
Qualifications
- IAM StarGuard Lifeguard Certification.
- CPR/AED for the Professional Rescuer Certification.
- Strong communication and guest service skills.
- Ability to pass written and practical lifeguard assessments.
- Preferred: lifeguard or theme park experience.
Responsibilities
- Monitor pools and attractions for guest safety.
- Respond promptly to emergencies and assist guests.
- Support Admissions, Retail, and Rides teams as needed.
- Deliver excellent guest service and help create memorable experiences.
Skills
Education
Job description
Ready to spend your days in the sun, helping families make unforgettable memories? At LEGOLAND California, our Lifeguard Multi-Skill Hosts do more than watch the water. They're safety heroes, guest experience champions, and all-around FUN experts who help create an awesome day for every guest! If you're energetic, safety-focused, love working with people, and enjoy variety in your day, we'd love to meet you!
As a Lifeguard Multi-Skill Host, you'll help keep our Water Park safe while supporting multiple areas across the Resort. No two days are the same!
- Monitor attractions and pools to ensure guest safety at all times.
- Respond quickly and confidently to emergencies and guest needs.
- Perform lifeguarding responsibilities in accordance with IAM StarGuard standards.
- Administer First Aid, CPR, and emergency care when required.
- Conduct safety checks and maintain awareness of park conditions.
- Follow all health, safety, DOSH, and Injury & Illness Prevention Program (IIPP) requirements.
- Report safety concerns and help maintain a safe environment for guests and fellow Model Citizens.
- Deliver awesome guest service while creating fun and memorable experiences.
- Assist guests throughout the park with professionalism and enthusiasm.
- Support shows, educational experiences, and LEGO® building activities.
- Welcome guests, answer questions, and help create magical family moments.
- Welcome guests upon arrival and provide a fantastic first impression.
- Scan tickets and memberships at park entrances.
- Assist guests with admissions, memberships, and ticket-related questions.
- Support accessibility needs for guests with wheelchairs, strollers, and other accommodations.
- Perform bag inspections in accordance with Resort security procedures.
- Operate point-of-sale systems and process transactions accurately.
- Assist guests with merchandise purchases and membership opportunities.
- Help maintain organized, well-stocked retail locations.
- Support stock control and Loss Prevention procedures.
- Deliver exceptional service while promoting Resort experiences.
- Learn and follow ride operating procedures and safety protocols.
- Monitor attractions and guest flow.
- Remain focused and alert in busy environments.
- Support guests during ride delays or operational interruptions.
- Use public-address systems to communicate clearly with guests.
- IAM StarGuard Lifeguard Certification
- CPR/AED for the Professional Rescuer Certification
Strong communication and guest service skills
Ability to remain calm and act quickly in emergency situations
Basic math and computer skills
Ability to pass written and practical lifeguard skills assessments
- Previous lifeguard experience
- Theme park, water park, or commercial aquatic experience
- Guest service experience
- Point-of-sale or cash handling experience
- High School Diploma, GED, or equivalent preferred
- Equivalent combination of education and experience may be considered
- Stay alert and safety-focused
- Love helping people
- Feel comfortable speaking with guests one-on-one and in group settings
- Work well in fast-paced environments
- Can multitask while maintaining attention to detail
- Demonstrate LEGO® and Merlin values through your words and actions
- Outdoor and indoor environments
- Water attractions and wet conditions
- Hot, humid, and changing weather conditions
- Busy, high-energy guest areas
- Locations where food allergens may be present
All newly hired Lifeguards must successfully complete a mandatory 5-day Lifeguard Certification Course.
- Candidates not currently attending school must be fully available at least 3 days per week, including 1 weekend day.
- Candidates currently attending school must be fully available 1 full day and 1 partial day per week, with at least 1 of those days falling on a weekend day.
- Weekdays
- Weekends
- Holidays
- Evenings
Regular attendance is an essential function of this role.
- Work in a fun, exciting theme park environment
- Gain valuable lifeguarding and guest service experience
- Meet people from around the world
- Build teamwork and leadership skills
- Help families create memories they'll never forget
- Standing: Constant 100%
- Walking: Constant 100%
- Sitting: None 0% (e.g., except during breaks)
- Lifting/Carrying:
- 0–10 lbs: Constant 80%
- 10–25 lbs: Constant 80%
- 25–50 lbs: Constant 50%
- 50+ lbs: Occasionally team lift: 50% of the time
- Pushing/Pulling: Frequent 80% (equipment used: [e.g., carts, product pallet jacks, machinery])
- Reaching:
- Below waist: Occasionally 20%
- Waist to shoulder: Frequently 50%
- Overhead: Occasionally 10%
- Bending/Stooping: Frequently 100%
- Twisting: Frequently 100%
- Kneeling/Crouching: Frequently 90%
- Climbing (stairs/ladders): Occasionally 50%
- Manual Dexterity (hands/fingers): Typing, handling small objects, tools, handling cardboard-Frequently 100%
- Vision Requirements: close vision, distance, color vision, depth perception-Frequently 100%
- Noise Exposure: Moderate-Frequently, Loud-Frequently 100%
- Temperature Exposure: Indoor / Outdoor / Seasonal variations / Extreme conditions, anywhere from 25 degrees to 101 degrees. Frequently 100%
- Work Environment: wet surfaces, heights, confined spaces, chemicals, working both indoors and outdoors Frequently 100%
- Additional Requirements: N/A
- Accommodation Statement: Reasonable accommodations will be made in accordance with applicable California law.
- Excellent health care options (medical, dental, and vision that encourage preventative care).
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
- Merlin Magic Pass for friends and family to enjoy the parks & attractions
- Recognition Programs and Rewards
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
Compensation between USD $19.50/Hr.-USD $19.50/Hr.
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