Legal Technology and AI Manager

Kang Haggerty; Philadelphia (Philadelphia County); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with firm contribution

Paid time off

Job summary

Kang Haggerty LLC in Philadelphia, PA, is creating a new role for a technologist who will own the firm’s technology strategy and lead AI adoption across the practice. The role is in‑person with travel to Marlton, NJ, and Wilmington, DE offices as needed, reporting to the Managing Member.

The ideal candidate blends law‑firm IT fundamentals with practical generative AI know‑how, can explain complex tech to lawyers, and will focus on scalable AI workflows and vendor management across three offices.

Qualifications

• Five or more years of technology experience, with at least two years in a law firm or comparable professional services environment.
• Working knowledge of core law firm systems: Microsoft 365 administration, document management systems, email security, remote access, and mobile device management.
• Demonstrated hands‑on experience deploying generative AI tools in a professional setting.
• Practical understanding of how large language models work, confidentiality, accuracy, and attorney review.
• Experience managing an outside vendor or managed services provider.
• Strong written and verbal communication skills, including the ability to explain technology decisions to lawyers.

Responsibilities

• AI Strategy and Deployment: evaluate, pilot, and roll out AI tools for legal work such as research, document review, and e‑discovery analytics.
• Design workflows and automations for firm processes including client intake, billing, matter opening, and time entry review.
• Draft and maintain the firm’s AI use policy with confidentiality and data retention guidelines.
• Train attorneys and staff on approved tools and develop practice‑specific use cases.
• Track adoption and measure results to justify investments.
• Monitor developments in legal AI and advise leadership on new opportunities.

Skills

AI deployment

Vendor management

Law firm IT basics

Communication skills

MS 365 administration

MDM / remote access

Confidentiality & ethics

Tools

Relativity

DISCO

e‑discovery platforms

Document management systems

Power Automate

Job description

Kang Haggerty LLC Philadelphia, PA (with travel to Marlton, NJ, and Wilmington, DE offices as needed). Full time, in person position.

The Role

We are creating a new position for a technologist who will own the firm’s technology strategy and lead our adoption of artificial intelligence across the practice. The firm’s day-to-day IT support (help desk, device management, network administration, and routine maintenance) is handled by an external managed IT vendor. This role does not replace that vendor. Instead, you will be the firm’s internal technology lead: the person who manages the vendor relationship, understands our systems well enough to make good decisions about them, handles the issues that require a lawyer-facing colleague on site, and spends the majority of your time using AI and automation to make the firm more effective.

The ideal candidate is fluent in the fundamentals of law firm IT and has a deep, practical understanding of generative AI. You should be as comfortable explaining conditional access to a managed services engineer as you are building a document summarization workflow for a trial team, and you should understand why a litigation firm cannot treat client data the way a marketing agency treats its data.

You will report to the Managing Member and work directly with attorneys, paralegals, and staff across all three offices.

Responsibilities

AI Strategy and Deployment (primary focus)

• Evaluate, select, pilot, and roll out AI tools for legal work, including research, document review, deposition and transcript summarization, drafting assistance, and e-discovery analytics.
• Design and build practical workflows and automations for recurring firm processes such as client intake, billing, conflict checks, matter opening, template generation, time entry review, and internal knowledge management.
• Draft and maintain the firm’s AI use policy, including rules on client confidentiality, privilege, data retention, vendor terms, and attorney supervision of AI output, consistent with applicable rules of professional conduct and bar guidance.
• Train attorneys and staff on approved tools and develop practice‑specific use cases with individual lawyers and case teams.
• Track adoption and measure results so the firm can see which investments actually save time or improve work product.
• Monitor developments in legal AI and advise firm leadership on what is worth adopting, what is not yet ready, and what competitors and courts are doing.

IT Oversight and Vendor Management

• Serve as the firm’s primary point of contact for our external IT vendor: set priorities, review performance, manage escalations, and hold the vendor accountable to service levels.
• Maintain a working understanding of the firm’s environment, including Microsoft 365 i-Manage, Timeslips, QuickBooks, document management, email, remote access, phone systems, practice management and billing software, and litigation support platforms, so that you can make informed decisions and catch problems the vendor might miss.
• Own technology procurement and licensing: evaluate new software, negotiate with vendors, manage renewals, and keep the firm’s technology spend disciplined.
• Coordinate technology onboarding and offboarding for attorneys and staff.
• Provide hands‑on assistance for time‑sensitive, attorney‑facing issues (for example, a courtroom presentation problem or a remote access failure the morning of a deposition) when a same‑day vendor response is not fast enough.
• Lead technology planning for the firm’s three offices, including hardware refresh cycles and any office moves or expansions.

Security, Compliance, and Litigation Support

• Work with the IT vendor to maintain and improve the firm’s security posture, including multifactor authentication, endpoint protection, backup and recovery testing, phishing awareness, and incident response planning.
• Complete client security questionnaires and outside counsel guideline reviews, and confirm that AI and cloud tools meet client data requirements before use on a matter.
• Support case teams on the technology side of litigation, including e‑discovery platform coordination, data collection logistics, trial presentation technology, and secure file exchange with clients, experts, and opposing counsel.

Qualifications

Required

• Five or more years of technology experience, with at least two years in a law firm or comparable professional services environment (accounting, consulting, financial services).
• Working knowledge of core law firm systems: Microsoft 365 administration, document management systems, email security, remote access, and mobile device management. You do not need to be a full‑time systems administrator, but you must be able to supervise one.
• Demonstrated hands‑on experience deploying generative AI tools in a professional setting. We are looking for things you have actually built, piloted, or rolled out, not familiarity with the vocabulary.
• Practical understanding of how large language models work, where they fail, and how to design workflows that account for confidentiality, accuracy, and attorney review.
• Experience managing an outside vendor or managed services provider.
• Strong written and verbal communication skills, including the ability to explain technology decisions to lawyers who are skeptical, busy, or both.
• Sound judgment about client confidentiality and a clear grasp of why privilege and data restrictions govern tool selection in a litigation practice.

Preferred

• Experience with litigation‑specific technology such as e‑discovery platforms (Relativity, DISCO, or similar), transcript management, and trial presentation software.
• Familiarity with legal AI products (for example, CoCounsel, Harvey, Lexis+ AI, Westlaw AI, Copilot for Microsoft 365, or Claude and ChatGPT enterprise deployments) and with the vendor contract terms that matter for law firms.
• Scripting or low‑code automation skills (Python, Power Automate, or similar) sufficient to build internal tools without a development team.
• Knowledge of the ABA and state bar ethics guidance on lawyers’ use of generative AI.
• Involvement with ILTA, ACEDS, or similar legal technology communities.
• Security certifications (CompTIA Security+, CISSP, or similar) or a legal technology credential.

What Success Looks Like in the First Year

• The firm has a written AI policy that attorneys understand and follow.
• Every practice group uses at least one AI workflow that measurably reduces time spent on routine work.
• The IT vendor relationship is actively managed, with clear priorities and documented performance.
• Client security reviews are completed promptly and without surprises.
• Attorneys view technology as an advantage the firm has, not an obstacle.

Compensation and Benefits

• Salary range: $100,000 to $150,000, depending on experience.
• Health, dental, and vision insurance; 401(k) with firm contribution; paid time off.
• Budget for continuing education, conferences, and certifications.
• A direct line to firm leadership and the ability to shape how a growing litigation firm uses technology.