Legal Operations Specialist

eBay; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

eBay seeks a Legal Operations Specialist in Austin to support the legal team with vendor management, RFPs, onboarding, and billing workflows. The role emphasizes data analytics, dashboards, and process improvements using AI tools.

You will collaborate with internal teams, manage multiple workstreams, and help ensure timely, compliant operations. The position is on-site in Austin with compensation reflecting market ranges.

Qualifications

• 4+ years experience in legal operations, with preference for in-house experience.
• Solid understanding of legal services, law firm operations, and the legal industry landscape.
• Intermediate experience using AI in day-to-day work and transforming basic processes.
• General experience managing procurement processes.
• Proficiency in Google Workspace.
• Experience with e-billing systems, Onit experience helpful, and general supplier contract negotiation.
• Ability to manage multiple workstreams simultaneously and meet deadlines.
• Passion for taking on increasing responsibility and more substantive work over time.

Responsibilities

• Act as liaison for vendors, run RFPs, onboard new vendors and negotiate basic contract terms.
• Back up for law firm management: onboarding firms, using Persuit, reviewing invoices, and resolving billing issues.
• Analyze billing practices, scrutinize invoices, and support quarter and year-end reporting.
• Use data functions and AI tools to build reports and dashboards, and analyze data.

Skills

Legal operations

Vendor management

Procurement processes

AI in day-to-day work

Contract negotiation

Multitasking

Tools

Google Workspace

e-billing systems

Persuit

Onit

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Legal Operations Specialist will play a vital role in supporting the legal team by handling various operational tasks, facilitating vendor relationships, and supporting workflow and knowledge sharing. This position requires a meticulous individual with strong organizational and communication skills, a proactive approach, and a passion for continuous improvement.

Key Responsibilities

• Act as a liaison for existing vendors, facilitate vendor relationships by running the RFP process, onboarding new vendors, and interpreting and negotiating basic contract terms.
• Serve as back up and general support for law firm management program which includes, onboarding new law firms, using Persuit for bids, reviewing invoices, and remediating billing issues.
• Analyze billing practices, scrutinize invoices, and support quarter and year-end reporting.
• Use advanced data functions (e.g., pivots, vlookups, formulas) and AI tools to build reports, dashboards, and perform data analysis.

Qualifications

• 4+ years experience in legal operations, with preference for in-house experience.
• Solid understanding of legal services, law firm operations, and the legal industry landscape.
• Intermediate experience using AI in day-to-day work and transforming basic processes.
• General experience managing procurement processes.
• Proficiency in Google Workspace.
• Experience with e-billing systems, Onit experience helpful, and general supplier contract negotiation.
• Ability to manage multiple workstreams simultaneously and meet deadlines.
• Passion for taking on increasing responsibility and more substantive work over time.

Additional Details

The base pay range for this position is expected in the range below:

$80,000 - $120,000

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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