Legal Knowledge & Research Manager

Harbor; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote

Mon–Fri schedule

Job summary

Harbor is seeking a Legal Knowledge & Research Manager to lead our Library and Research team in a fully remote capacity across the United States. The role focuses on client-facing library services, strategic research, and the adoption of innovative legal technologies to deliver high-value insights.

You will supervise staff, mentor researchers, and partner with attorneys to ensure timely, accurate deliverables while advancing research efficiency and governance.

Qualifications

• Master's in Library/Information Science or equivalent required.
• Minimum 5 years legal research, competitive intelligence, or knowledge services experience.
• At least 3 years leading a research team or function.
• Familiar with Westlaw, LexisNexis, Bloomberg Law and related analytics tools.
• Able to translate complex research into attorney-focused insights.

Responsibilities

• Supervise and mentor department staff; conduct evaluations.
• Lead client relationships for research/library services.
• Promote best practices in legal research methodology and delivery.
• Oversee complex legal, regulatory, and business research activities.
• Ensure timely, accurate deliverables aligned with client priorities.
• Govern digital research resources and tool adoption.
• Collaborate with IT and knowledge management on workflows.
• Ensure copyright, licensing, and ethics compliance.
• Champion AI-powered legal research and analytics adoption.
• Engage with clients and practice groups to forecast needs.
• Plan projects with timelines and success metrics.

Skills

Team leadership

Excellent communication

Analytical thinking

Project management

Client relationship management

Legal research

Education

MLIS or equivalent

Tools

Westlaw

LexisNexis

Bloomberg Law

Legal analytics tools

Job description

Harbor is seeking a Legal Knowledge & Research Manager for its Library and Research department. This full-time, fully remote role offers the opportunity to lead client-facing library services while guiding a high-performing team to deliver the exceptional service using innovative legal technology solutions. The primary schedule is Monday - Friday. This is a remote position that can be worked from anywhere in the United States.

Responsibilities:

Team Leadership

• Supervise and provide guidance to department staff, including training, and conducting performance evaluations.
• Foster a collaborative and inclusive work environment, promoting teamwork and professional development.
• Delegate tasks effectively, ensuring efficient workflow andtimelycompletion of projects
• Manage a full client relationship for one or more research and/or library clients as aligned with skillset andexpertise.

Research Leadership & Team Development

• Lead, mentor, and supervise a team of research professionals, providing direction, coaching, and performance feedback.
• Foster a collaborative, client-centered research culture that emphasizes analytical rigor, responsiveness, and continuous professional growth.
• Promote the adoption of best practices in legal researchmethodology, knowledge synthesis, and information delivery.
• Oversee and guide complex legal, regulatory, and business research and intelligence activities in support of Client attorneys and practice groups.
• Ensure research deliverables are timely, accurate, practice relevant, and aligned with Client priorities and risk tolerance.

Digital Research & Knowledge Enablement

• Guidethe organization, access, and governance of digital research resources to support efficient information retrieval and reuse.
• Collaborate with knowledge management, practice innovation, and IT teams to align research tools with attorney workflows.
• Ensure compliance with copyright, licensing, and ethical research standards across all research and intelligence activities.

Emerging Technology & Innovation

• Champion the evaluation, rollout, and adoption of AI powered legal research, analytics, and intelligence tools.
• Partner with IT and business services to assess emerging legal technologies that enhance research quality, speed, and insight generation.
• Stay informed on trends in legal technology, generative and agentic AI, data analytics, and information services,advisingClients on implications and opportunities.

Client Engagement & Outreach

• Lead research outreach initiatives tailored to specific Client practice groups or departments.
• Build strong relationships with attorneys and Client stakeholders toanticipateresearch needs and proactively deliver value.
• Occasionally deliver direct research findings, competitive intelligence, or market insights to Clients and Client leadership.

Project & Initiative Management

• Lead and contribute to research centric initiatives, such as research workflow optimization, tool implementations, analytics projects, and service enhancements.
• Develop project plans, timelines, and success metrics to ensure alignment with Client goals.
• Communicate project progress, risks, and outcomes clearly to stakeholders.

Qualifications:

• Master's degree in Library and Information Science(MLIS) or equivalent,required.
• Minimum of 5 years of experience providing legal research, competitive intelligence, orknowledgeservices in a law firm, professional services, or corporate environment.
• Minimum of 3 years of experience managing or leading a research team or function.
• Deep familiarity with legal research platforms such as Westlaw, LexisNexis, Bloomberg Law, and related analytics tools.
• Demonstrated ability to translate complex research into practical, attorney focused insights.
• Experience managing vendor relationships, research budgets, and data driven decision making.
• Familiarity with emerging legal technologies and trends, including generative or agentic AI applications in legal research (experience using or training on these tools preferred).
• Strong project management, organizational, and prioritization skills.
• Excellent communication and interpersonal skills, with the ability to engage credibly with attorneys, clients, and senior stakeholders.
• Analytical mindset with strong problem-solving skills and attention to detail.

About Us

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients - leading law firms, corporations, and their law departments - to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.