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RingCentral is seeking a Senior Privacy Counsel to serve as the primary privacy legal advisor for AI-first communications and contact center products. You will guide product teams through global privacy requirements, translate evolving AI-related laws into actionable policy, and partner with security and regulatory teams to embed privacy by design.
You will lead PIAs/DPIAs, oversee data processing records, and help craft transparent customer communications.
First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
As Senior Privacy Counsel you will be the primary privacy legal advisor dedicated to supporting our product teams as they build AI-first communications and contact center solutions for customers multi-nationally. This role requires an attorney who excels at operating at the intersection of complex legal requirements and cutting-edge cloud technology, translating global privacy laws and its interplay with AI laws into actionable guidance that enables business growth and innovation. Act as the dedicated privacy legal point of contact, providing proactive, risk-based counsel to Engineering and Product Management teams throughout the entire development lifecycle of new services and features.
Provide specialized legal advice on the privacy implications of any new features, including AI features, in collaboration with the Product Counseling and Regulatory Teams, ensuring compliance with emerging AI regulations and ethical guidelines as it relates to privacy.
Lead the execution and documentation of Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs) for new features and services, driving legal processes that embed privacy requirements early in the development process, in coordination with other Privacy Team Members.
Partner directly with the Information Security team to review product security controls, conduct risk analyses, align legal privacy requirements with technical security implementation for all new products, including as it relates to HIPAA, and ensure that security policies align with and take into account requirements for the protection of personal information.
Develop and update customer-facing collateral and resources on RingCentral Trust Center to support transparency for customers and partners.
Support records of processing activities and documentation for products including data locations, data transfers, and subprocessor processing in coordination with other Privacy Team members.
Support the incident response program, by ensuring that the documentation is current and in alignment with applicable laws and by representing the privacy team in the incident response activities.
Monitor legal developments, collaborate and build relationships with industry peers, to stay abreast of trends and issues globally, as they may impact RingCentral’s privacy posture, templates, and commercial practices.
6+ years of legal experience with focus on data privacy, preferably combining law firm and in-house experience.
Proven ability to proactively identify opportunities to streamline legal processes and increase efficiency.
be flexible and adaptable and a team player.
NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone MVP global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.
If you are hired, the compensation range for this position is between $153,200- $186,800 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.