Legal Assistant or Experienced Legal Assistant

GLP Attorneys; Spokane (WA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Paid holidays

Floating birthday + flexible holiday

Firm-sponsored bonus days

Paid parental leave

Tuition reimbursement

Job summary

GLP Attorneys in Spokane is seeking a Legal Assistant to support an active personal injury caseload. You will open files, communicate with clients and providers, and assist with PIP claims and bill payments. The role starts in-office with potential hybrid flexibility after training.

The position requires strong organization, attention to detail, and the ability to manage multiple priorities while delivering excellent client service.

Qualifications

• High school diploma or equivalent required; paralegal certification preferred.
• Experience as a legal assistant or in a professional office environment is highly desired.
• Prior experience in plaintiffs’ personal injury law is preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong written communication and professional correspondence skills.

Responsibilities

• Open new client files and maintain accurate case records.
• Communicate with clients, medical providers, insurers, and others involved in the case.
• Prepare client correspondence, respond to inquiries, and conduct client reviews.
• Coordinate medical bill payments and verify balances.
• Support attorneys and legal teams to manage an active caseload.
• Assist with PIP claims and ensure organized documentation.

Skills

Client communication

Multitasking

Attention to detail

Team collaboration

Phone & email etiquette

Education

High school diploma or equivalent

Paralegal certificate preferred

Tools

Microsoft Office

Job description

Description

GLP Attorneys is the largest personal injury law firm in Washington State, with more than 170 employees across 10 locations serving communities throughout the Pacific Northwest. Our attorneys and staff provide skilled, compassionate advocacy to individuals and families affected by serious personal injuries, including automobile and trucking collisions, nursing home abuse, wrongful death, and other complex matters. We are known for our professionalism, ethics, and commitment to achieving meaningful results for our clients.

We are equally committed to creating an exceptional workplace where employees feel valued, supported, and empowered to grow. Guided by our core values of Commitment, Creativity, Compassion, Collaboration, and Community, we offer career growth, stability, and opportunities to make a difference through employee-led programs and community events. Our workplace culture has been recognized through multiple Best Places to Work and Best Of awards, reflecting our ongoing commitment to helping every member of our team thrive personally and professionally.

GLP Attorneys is seeking a Legal Assistant or Experienced Legal Assistant to join our Spokane team. This is a full-time position with regular working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is initially based in the office during training, with the possibility of hybrid flexibility after training is successfully completed, depending on business needs and the requirements of the role.

In this role, you will support clients and legal teams throughout the life of a case. Responsibilities include opening new client files; communicating with clients, medical providers, insurers, and other involved parties; responding to client questions; conducting client reviews; preparing correspondence; maintaining accurate case records; assisting with PIP claims; coordinating medical bill payments; and verifying account balances.

This position requires strong organization, attention to detail, responsiveness, and the ability to manage multiple priorities. Your work will directly support the exceptional service and meaningful results GLP Attorneys delivers to its clients.

Requirements

In This Position, You Will

• Work closely with the assigned attorney(s) and legal team(s) to support an active caseload.
• Provide comprehensive administrative and operational support to help ensure cases are managed efficiently and effectively.
• Open new client files, maintain accurate case records, assist with PIP claims, and verify account balances.
• Communicate regularly with clients, healthcare providers, insurers, and other involved parties.
• Prepare client correspondence, respond to inquiries, and conduct client reviews.
• Coordinate medical bill payments and maintain related records and documentation.
• Manage multiple priorities while providing responsive, compassionate service to clients.

What You Bring

• A high school diploma or equivalent is required. Advanced education or a paralegal certificate is preferred.
• Experience as a legal assistant or in a professional office environment is highly desired.
• Prior experience in plaintiffs’ personal injury law is preferred.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Strong written communication skills and experience preparing professional correspondence.
• Confidence communicating with clients, healthcare providers, and other parties by telephone and email.
• Strong attention to detail, balanced with the ability to work efficiently and meet deadlines.
• Initiative, sound judgment, and the ability to manage multiple assignments simultaneously.
• A collaborative mindset and commitment to providing excellent client service.

Compensation and Benefits

The hourly base pay range for this position is $23.00 to $26.00 per hour. This position is also eligible for bonus compensation. Actual compensation will be determined based on relevant factors, including work location, experience, education, and job-related skills.GLP Attorneys offers a comprehensive total rewards package that includes medical, dental, vision, and prescription drug coverage; life insurance; an employee assistance program; and a 401(k)-retirement plan with profit-sharing features.GLP Attorneys pays 100% of the employee premium for employees enrolled in the HSA-preferred medical plan and contributes toward dependent coverage. Additional benefits include:

• Paid vacation and paid sick and safe leave
• Paid holidays, a floating birthday, and a flexible holiday
• Firm-sponsored bonus days
• Paid parental leave
• Anniversary bonuses
• Continuing education and tuition reimbursement
• Public transportation and parking subsidies
• Wellness programming
• Opportunities to participate in firm committees and community initiatives

GLP Attorneys is an Equal Opportunity Employer

We are committed to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are based on legitimate business needs, job requirements, and individual qualifications, without regard to race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, marital status, age, disability, genetic information, honorably discharged veteran or military status, use of a trained service animal, or any other status protected by federal, state, or local law.

GLP Attorneys provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious beliefs, as required by law. Applicants who need assistance or an accommodation during the application or interview process may contact Human Resources at [e-mail] or 206-448-1992.