Legal Administrative Support

State Farm; Concord (CA); Hybrid; USD 57,000 - 70,000; Full time

Job summary

State Farm is seeking a Legal Administrative Support in Concord, CA, a hybrid position combining in-office and remote work. The role supports the Bay Area Claim Litigation office, assisting attorneys and leadership in a fast-paced civil litigation environment.

Ideal for candidates with administrative experience in legal settings and strong organizational skills. Responsibilities include drafting, e-filing, pleading services, and medical-record management.

Qualifications

• Experience in an office environment, preferably within a legal setting.
• Strong background in customer service.
• Demonstrated ability to manage high-volume, deadline-driven work.

Responsibilities

• Provide administrative support to Law Department colleagues, including rotation reception duties.
• Reception area, phone responsibilities, processing mail.
• Drafting, e-filing, and serving pleadings.
• Ordering and obtaining medical records and following up with vendors and custodians as necessary.
• Other tasks as assigned.

Skills

Organizational skills

Written communication

Verbal communication

Data entry accuracy

Typing

Legal terminology

Medical terminology

Pleadings knowledge

Subpoenas/authorizations

Time management

Proactivity

Microsoft Office

Case management system

Document storage system

Tools

Microsoft Office Suite

Case Management System

Document Storage System

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Grow Your Skills, Grow Your Potential

Responsibilities

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the World’s Most Admired Companies.

Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative.

Jeanette N. Little & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking a Legal Administrative Support role to join the Bay Area Claim Litigation office in Concord, California. While every day can provide different experiences and opportunities, a typical day involves providing administrative assistance to Law Department colleagues including attorneys and leadership in a fast-paced civil litigation environment. The office allows for collaborative environments with access to team members for support. This is an excellent entry level opportunity in a legal environment and provides diversity of work and the opportunity for career development. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Hours for the position are Monday-Friday, 8:30am - 5:00pm.

LOCATION

1401 Willow Pass Road, Suite 300, Concord, CA 94520

The team is comprised of multiple roles and levels including, Legal Administrative Support, Legal Secretary, and Paralegal.

Legal Administrative Support responsibilities include, but are not limited to:

• Provide administrative support and assistance to Law Department colleagues, including rotation reception duties
• Reception area/phone responsibilities/processing mail
• Drafting, e-filing, and serving pleadings
• Ordering and obtaining medical records and following up with vendors and custodians as necessary
• Other tasks as assigned

Qualifications

Previous Experience required

• Experience working in an office environment, preferably within a legal setting
• Strong background in customer service
• Demonstrated experience in managing high-volume work in a fast-paced, deadline driven environment

Key Skills required

• Strong organizational skills, prioritizing, decision making, multitasking, time management, and proactivity
• Strong written and oral communication skills (attention to detail, accuracy of data entry)
• Accurate typing skills
• Knowledge of legal and medical terminology, local and state rules regarding pleadings and pre-trial matters, deadlines, and filing requirements is a competitive advantage
• Experience with medical records collection through subpoenas and/or authorizations is a competitive advantage

Technology/software experience required

• Working knowledge of Microsoft Office Suite
• Working knowledge of a Case Management system
• Working knowledge of a Document Storage system

Additional Details

• Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities.
• For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.
• For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $57,000 - $70,000
  • Starting salary will be based on skills, background, and experience