Lee Wrangler Outlet - PT Sales Lead

Kontoor Brands, Inc.; Daytona Beach (FL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401(k) with company matching

Employee discounts

Flexible schedule

Paid Parental Leave (four weeks)

Flexible Fridays

Tuition Reimbursement

Employee assistance program

Job summary

Kontoor Brands is seeking a Part-time Sales Associate II (Sales Lead) to support the store with daily operations, customer engagement, merchandising and brand standards. This role is part of the store leadership team and may act as Manager on Duty when needed.

You will help maximize sales, greet customers, assist in fitting rooms, and promote brand experiences for Lee and Wrangler products. Weekend, evenings, and holiday availability required.

Qualifications

• Must be 18 years of age or older.
• 1+ years of retail experience preferred.
• Excellent communication and time-management skills.
• Proven ability to multi-task.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

Responsibilities

• Follows direction of store management to maximize store sales and achieve goals.
• Lead customer engagement on the sales floor and act as manager on duty when needed.
• Model brand-specific service standards and address customer concerns quickly.
• Assist customers in fitting rooms and suggest best products for needs.
• Monitor policies and procedures and support opening/closing tasks.

Skills

Customer engagement

Communication

Time management

Multi-tasking

Sales floor leadership

Job description

Who We Are

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting

The part-time (PT) Sales Associate II (Sales Lead) supports the store with the execution of the daily business, customer engagement, store operations, and merchandising standards in the store. This position is a member of the store leadership team whose key role is ensuring the highest level of customer engagement is achieved. This position relies on instructions and pre-established guidelines from the Store Manager to perform the functions of their job. This role supports the leadership team in fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. This position provides sales and performance-related feedback to the store manager. This position is a key-carrying position and assumes responsibility for the store in the absence of another manager. This position includes some opening and closing duties as determined by the needs of the business.

Sales and Supervision

Follows direction of store management team to maximize store sales and achieve store sales goals. Supports an environment of productivity by leading the customer engagement on the sales floor. Acts as manager on duty (MOD) when the only member of management in the store.

Brand Experience/Customer Service

Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as responding to and addressing all customer concerns quickly when acting as Manager on Duty. Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products. Greets each customer. Actively engages customers on the sales floor by asking open-ended questions. Assists customer in the fitting room. Suggest the best products for the customers’ needs.

Operations, Loss Prevention, and Safety

Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager. Delegates tasks to associates as needed to maintain operational excellence. Reacts quickly to all customers and associate injuries and partners with Store Manager and Human Resources.

Visual Merchandising

Ensures visual merchandising standards for the store are maintained.

Human Resource Management

Regularly communicates any associate concerns directly to the Store Manager. Supports the Open-Door Policy.

Store Culture

Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. Continuously looks for ways to make the store sustainable and recognizes the impact the store has on the environment. Embraces the purpose, mission, and values of the company and is willing to make changes as directed by a member of management.

Job Requirements

• Must be 18 years of age or older.
• 1+ years of retail experience preferred.
• Excellent communication and time-management skills.
• Proven ability to multi-task.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

Essential Functions

• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Ability to stand during scheduled shifts for up to 8 hours.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Pay and Benefits

• The pay range for this position in most states is $15-$17 per hour.
• 401(k) with company matching
• Employee assistance program
• Employee discounts
• Flexible schedule
• Paid Parental Leave (four weeks) to eligible employees who are new parents
• Flexible Fridays
• Tuition Reimbursement

Job Description

Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.

Kontoor Retail is a division of Kontoor Brands, Inc.

Kontoor Brands is a lifestyle apparel company with a strong established global footprint. We operate in more than 50 countries, with corporate offices in the United States, Europe and Asia, as well as internal manufacturing facilities located in the Western Hemisphere.

This is an exciting time to be a part of Kontoor Brands globally, as we are focused on leveraging our global platform to drive brand growth and are committed to further geographic expansion.

Kontoor Brands, Inc. Diversity Vision Statement

Kontoor Brands is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of Kontoor Brands is enhanced through initiatives that promote diversity throughout Kontoor Brands around the world.

Kontoor Brands is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled.

Kontoor Brands is committed to providing equal opportunities in employment, and treating our Kontoor Brands associates and Kontoor Brands applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.