Leather Goods Repair Data & QA Specialist

Gruppe Louis Vuitton; Irving (TX); On-site; USD 40,000 - 44,000; Full time

Job summary

Louis Vuitton in Irving, TX is seeking a Product Assessment Specialist for Leather Goods Repairs. You will register repairs accurately and assess repairs for condition, reparability, authenticity, and charge status, then enter data in the system for tracking and billing.

You will manage incoming client repairs, create labels, communicate with Customer Service Coordinators, floor supervisors, and artisans on technical questions, and generate quotations for additional repairs.

Qualifications

• High School Diploma or GED required.
• 1–2 years of data entry experience.
• 1–2 years of experience inspecting products.
• Strong verbal and written English communication.
• Excellent attention to detail and ability to multitask.
• Basic computer skills and 10-key data entry.

Responsibilities

• Register repairs and enter data accurately into the system.
• Assess repairs for condition, reparability, authenticity, and charge status.
• Create labels and process incoming client repairs.
• Communicate feedback to Customer Service Coordinators and stores.
• Generate quotations for additional or recommended repairs.
• Coordinate with quality manager on issues.
• Create picking list and allocate spare parts for each repair.
• Check spare parts quality.

Skills

Data entry

Attention to detail

English communication

Multitasking

Basic computer

10-key data entry

Education

High School Diploma

Job description

Louis Vuitton in Irving, TX is seeking a Product Assessment Specialist for Leather Goods Repairs. You will register repairs accurately and assess repairs for condition, reparability, authenticity, and charge status, then enter data in the system for tracking and billing.

You will manage incoming client repairs, create labels, communicate with Customer Service Coordinators, floor supervisors, and artisans on technical questions, and generate quotations for additional repairs.