Leasing Team Member

Cardinal Group; Berkeley (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Pet insurance

401(k)

Student loan assistance

Licensing reimbursement

Continuing education reimbursement

Parental leave

Housing allowances or gifts

Job summary

The Cardinal Group is seeking a Leasing Team Member in Berkeley, CA. This full-time, non-exempt role offers strong earnings potential through base pay plus bonus potential and the chance to drive occupancy and resident satisfaction.

You will greet prospects, conduct tours, process applications, and collaborate with a team to lease available homes while upholding Cardinal's customer service standards and community values.

Qualifications

• 1–2 years of customer service and sales experience.
• High-energy, fast-paced environment.
• Excellent service mindset and people skills.
• Strong communication by phone and in person.
• Basic computer skills: typing and writing.
• High School Diploma or equivalent.

Responsibilities

• Be an ambassador for customer service by ensuring Cardinal customers are satisfied.
• Greet prospective clients, answer leasing calls, determine needs, present the community, and close the sale.
• Complete all lease applications and lease file paperwork.
• Maintain lease file documentation and participate in audits.
• Keep the tour path clean for a positive first impression.
• Demonstrate a positive, professional attitude with residents, prospects, and vendors.
• Assist with planning community events and other projects.
• Participate in Cardinal U training as required.

Skills

Customer service

Sales experience

Communication

High energy

Team player

Basic computer skills

Education

High School Diploma or equivalent

Job description

POSITION: Leasing Team Member (Full-time, Non-Exempt)

COMPENSATION: Pursuant to CA regulations, if this job is performed in CA, the salary range is $26 - $28 plus bonus potential.

Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

SUMMARY

The Leasing Team Member will reward your people skills, sales experience, high energy, positive attitude and excellent performance with great earnings possibilities and outstanding advancement opportunities. The Leasing Team Member strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.

RESPONSIBILITIES (Including but not limited to)

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Utilize the Cardinal Way of Leasing by:
  • Warmly greeting prospective clients
  • Answering incoming leasing calls
  • Determining needs and preferences
  • Professionally presenting the community and apartment homes
  • Utilizing feature/benefit selling
  • Closing the sale
  • Following up
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

QUALIFICATIONS

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoys and takes pride in providing excellent service.
• Great with people warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available evenings and weekends. Tuesday-Saturday Weekly Shifts
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED

• Leasing Agent
• Leasing Consultant
• Leasing
• Leasing Specialist

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Rare travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

#LI-DNI

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.