Leasing Support Specialist - Austin, TX

Dominium Management Services; Austin (TX); Hybride; USD 45 000 - 65 000; Plein temps

Résumé du poste

Dominium is seeking motivated candidates for an elevated leasing role that roves among properties within the region. This sales position offers compensation above industry norms and focuses on lead management, daily tours of model homes, and responsive customer service.

You will partner with the Regional Marketing Manager to optimize traffic and occupancy across communities. The ideal candidate has strong sales experience, excellent communication, and the ability to travel as needed.

Qualifications

• High School or equivalent education.
• Sales and/or other customer service experience preferred.
• Minimum 2 years experience in sales.
• Good verbal and written communication skills.
• Ability to communicate in English both orally and in writing.
• Friendly, outgoing and professional demeanor with diverse personalities.
• Must be familiar with computers; Microsoft Office and Yardi preferred.
• Ability to focus on goals and sales requirements.
• May require a valid driver’s license and ability to travel as needed.

Responsabilités

• Be the face of sales for each property as assigned.
• Maintain control over lead management to prioritize all sales.
• Walk available homes including the model daily to uphold high standards.
• Know details of the property, surrounding amenities and local area.
• Schedule and complete outreach with the Regional Marketing Manager to capture traffic.
• Review Market Survey weekly and report rent, specials and occupancy changes.
• Ensure all site traffic is recorded in Voyager/CRM.
• Perform other duties as assigned.

Connaissances

Sales experience

Customer service

Communication

English proficiency

Computer skills

Driver's license

Travel readiness

Formation

High School or equivalent

Outils

Microsoft Office

Yardi

Description du poste

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY

This role is an elevated position that is primarily focused on leasing apartment homes and will report directly to a National Leasing Support Manager. This is a sales position that does not have a specific property and will rove within the assigned region. As a sales role, this position is compensated for leasing apartments above industry norms.

ESSENTIAL FUNCTIONS

• Be the face of sales for each property as assigned.
• Maintain control over lead management to ensure all sales are given priority.
• Walk available homes including the model daily to ensure the highest standards are being met.
• Be familiar with all aspects of the property including but not limited to: the immediate competition, area schools, hospitals, banks, shopping, transportation, and location specific amenities.
• Schedule and complete outreach initiatives to the local community. Work with the Regional Marketing Manager to ensure any traffic opportunities are being sought after.
• Review Market Survey weekly and provide the Regional Marketing Manager with any changes in rent, specials and occupancy in the market.
• Ensure all traffic for the site is being records in Voyager/CRM.
• Other duties as assigned.

QUALIFICATIONS (Knowledge, Skills, Abilities, Education, Training and Experience.)

• High School or equivalent education
• Sales and / or other customer service experience highly preferred
• Minimum 2 years experience in sales
• Good verbal and written communication skills
• Ability to communicate in English both orally and in writing
• Ability to work with a variety of personalities and situations in a friendly outgoing and professional manner
• Must be familiar with computers and computer programs such as Word, Excel, etc. (Microsoft Office and Yardi preferred)
• Ability to focus on established goals and sales requirements
• May require a valid driver’s license, ability to drive a motor vehicle, mini-truck, under- speed vehicles (USV) and utility vehicles (UTV) and auto insurance depending on the property as determined by senior management depending upon property layout and location
• Ability to travel as needed

About Us

Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs.

We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.

We offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts.

We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program.

Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.

Travel Required

Yes . Ability to travel as needed

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.