Leasing Supervisor - Resident Experience & Team Leadership

Ultipro; Northern (KY); Híbrido; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

On the job training

Paid time off

Bonus opportunities

Great work environment

Advancement opportunities

Discounted apartment home

Descripción de la vacante

Edward Rose & Sons in Clinton Township, MI is seeking a Leasing Supervisor to join our on-site team and help ensure a positive experience for residents. You will lead the leasing team, promote resident interest, and coordinate leasing processes.

The role requires sales or customer service experience and prior management work, proficiency with Microsoft Office and Yardi Voyager, and flexibility for weekend hours. We offer a comprehensive benefits package and opportunities for advancement.

Formación

• Previous sales or customer service experience is required.
• Previous management experience is required.
• Experience in multi-family property management is preferred.
• Must be proficient with Microsoft Office programs.
• Experience using Yardi Voyager or related property management software is preferred.
• Weekend hours may be assigned.

Responsabilidades

• Lead the leasing team to promote resident interest and retention through high quality customer service.
• Meet with team members on a regular basis to discuss strengths and development opportunities.
• Delegate responsibilities with strategic consideration to departmental needs.
• Resolve employee relations issues ethically and in a timely manner.
• Present community information to prospective renters in a professional manner to appeal to their rental needs.
• Assists the apartment community with their accounting needs.
• Provide accurate information on the selling features of the community and surrounding area.
• Build positive rapport with potential residents by answering telephone and email communications in a timely manner.
• Process applications for prospective residents and follow up to maintain consistent communication.
• Prepare lease contracts and other required documents.
• Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments.
• Listen to resident complaints and help develop solutions for them.
• Additional duties as assigned by manager.

Conocimientos

Sales experience

Leadership

Microsoft Office

Yardi Voyager

Herramientas

Yardi Voyager

Microsoft Office

Descripción del empleo

Edward Rose & Sons in Clinton Township, MI is seeking a Leasing Supervisor to join our on-site team and help ensure a positive experience for residents. You will lead the leasing team, promote resident interest, and coordinate leasing processes.

The role requires sales or customer service experience and prior management work, proficiency with Microsoft Office and Yardi Voyager, and flexibility for weekend hours. We offer a comprehensive benefits package and opportunities for advancement.