Leasing Specialist: Apartment Homes & Customer Experience

Golfwesthaven; Philadelphia (Philadelphia County); In loco; USD 32.000 - 34.000; Tempo pieno

Descrizione del lavoro

Southern Land Company is seeking a full-time Leasing Professional to join our Philadelphia team. You will greet prospects, assess needs, present apartments, and guide applicants through the leasing process with excellent customer service.

The role requires strong organizational skills, attention to detail, and the ability to work independently. Proficiency with Microsoft Office and familiarity with CRM/PMS systems are essential; YARDI experience is a plus.

Competenze

• High school diploma or equivalent required.
• Prior sales, customer service, or leasing experience preferred.
• Experience with YARDI a plus.

Mansioni

• Greet future residents, determine needs and preferences, and present property and specific apartments highlighting features and benefits.
• Maintain CRM and PMS; complete outreach marketing, traffic reports, and daily checklists; ensure accurate data entry.
• Assist in resident retention programs and attend after-hours events at least monthly.
• Enter all information into CRM, including calls, visits, applications, resident data and activity.
• Process lease applications, collect income proofs, obtain approvals, and notify applicants within 24–72 hours; schedule pre-signing and move-in appointments.
• Assist with monthly advertising review updates and binder maintenance.
• Adhere to policies on Fair Housing, ADA, FCRA and related laws.

Conoscenze

Microsoft Office

Confidentiality

Written and verbal communication

Telephone and interpersonal skills

Organization and time management

Independent work

Work under pressure

Formazione

High school diploma or equivalent

Strumenti

YARDI

Descrizione del lavoro

Southern Land Company is seeking a full-time Leasing Professional to join our Philadelphia team. You will greet prospects, assess needs, present apartments, and guide applicants through the leasing process with excellent customer service.

The role requires strong organizational skills, attention to detail, and the ability to work independently. Proficiency with Microsoft Office and familiarity with CRM/PMS systems are essential; YARDI experience is a plus.