Leasing Specialist

Tailwind Group; Lubbock (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Vacation and Sick Time + 12 Paid Holyd

401(k) with company matching

On-the-job training and career develop

Paid Parental Leave

Job summary

Tailwind Group is seeking a Leasing Specialist to support sales and marketing for maximum community occupancy. You will deliver high-quality customer service to residents and prospects, and drive leasing through tours and timely follow-ups.

The role requires strong communication, organization, and teamwork, with a schedule of Tuesday‑Friday 9:00am–6:00pm and Saturday 9:30am–4:00pm. Compensation ranges from $16.00 to $18.00 per hour plus bonus potential, based on market data and location.

Qualifications

• Associate degree or 1+ years progressive experience in student housing or sales.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Provide high-quality customer service to residents and prospects.
• Lead tours and respond to leasing inquiries.
• Support marketing efforts on campus and in-community events.
• Monitor property curb appeal and general cleanliness.
• Post updates and communications through social media.

Skills

Customer service

Sales

Communication

Organization

Teamwork

Education

Associate degree in Sales/Marketing/Business

Tools

Entrata software

Job description

Description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

Job Type

Full-time

Description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

The Position

The Leasing Specialist is primarily responsible for assisting in the sales and marketing strategy for the leasing department to ensure maximum occupancy of the community. A successful Leasing Specialist will provide high-quality customer service to our residents, focus on selling the community to all prospective residents, and understand this role is critical to the reputation of the property.

This is a full‑time position working a standard schedule, Tuesday to Friday from 9:00am to 6:00pm and Saturday from 9:30am to 4:00pm. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $16.00 - $18.00 per hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Benefits & Perks

We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:

• Medical, Dental, & Vision Insurance for employees and their families
• Vacation and Sick Time + 12 Paid Holidays
• 401(k) with company matching
• On-the-job training and career development
• Paid Parental Leave

Responsibilities & Duties

• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Answer incoming phone calls, drop-ins, and email inquiries professionally and handle them accordingly.
• Act as a lead salesperson when the Leasing Manager is offsite by conducting all tours, responding to leasing inquiries, and completing follow‑ups with the prospective residents.
• Be an expert on current market conditions, trends, and local competitors.
• Monitor community, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
• Assist the Leasing Manager with posting updates and communication through social media.

Requirements

• Associate Degree in Sales, Marketing, Business Administration, or related field, and/or one or more years of progressive experience in student housing.

Knowledge, Skills, & Abilities

• Demonstrated ability to work in a growing, fast‑paced environment managing multiple projects simultaneously.
• Possess strong administrative, organization, and communication skills.
• Be a self‑motivated individual and excel at working in a team environment.
• Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
• Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
• Experience with Entrata software is preferred.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.

A complete list of responsibilities and duties can be provided during the interview process.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.

Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.