Leasing Specialist

Balfour Beatty Communities; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance

Health Savings Accounts

401K with employer matching

Robust PTO

Volunteer days

Disability & Parental Leave

And more!

Job summary

Balfour Beatty Communities in Houston, TX is seeking a Leasing Specialist to support community marketing and sales efforts. You will assist prospective residents, guide them through applications, leases and move-in, and ensure a smooth transition into the community.

The role emphasizes responsive customer service, strong communication, attention to detail, and teamwork. Ideal candidates have at least one year in customer service, familiarity with property management software, and a valid

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year in a customer-service related role.
• Residential or multifamily leasing experience preferred.
• Customer oriented with strong communication and organizational skills.

Responsibilities

• Engage with prospective residents to identify needs and match to available homes.
• Screen applicants per policy and prepare leases and move-in docs.
• Prepare property for daily showings and update unit availability.
• Manage new resident move-in process for a smooth transition.
• Respond to inquiries promptly and maintain professional resident relations.
• Support resident events and perform general administrative tasks.

Skills

Customer service

Communication skills

Teamwork

Time management

Organizational skills

Positive attitude

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Tools

Yardi or property management software

Microsoft Office Suite

Job description

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

Our Benefits

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

About The Role

The Leasing Specialist is integral in the property’s community marketing and sales activities. This role is responsible for providing customer service while working with prospects to help them find the best home that meets their unique needs and guiding them through the application, leasing and move-in processes.

What You'll Be Doing

• Working with prospective residents to identify their needs and help them find the perfect home.
• Screening qualified applicants in accordance with company policy, Fair Housing regulations and local laws; preparing leases and associated move-in documentation.
• Preparing property for daily showings, including opening/closing model units, available units and amenities.
• Managing the new resident move-in process to ensure a smooth transition into the community.
• Communicating and responding to prospect inquiries and resident concerns in a timely and professional manner.
• Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
• Attending and assisting with resident events and activities as required.
• Performing general administrative tasks such as software data entry, filing, typing, and answering phones.

Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.

Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.

Who We're Looking For

• High School Diploma or GED
• Minimum of one year (1) of experience in customer-service related industry.
• Preference may be given to candidates with residential or multifamily leasing experience
• Customer oriented
• Solid communication skills
• Ability to work in a team environment
• Good organizational and time management skills
• Positive attitude
• Detailed orientated.
• Solid computer skills- Microsoft Office Experience- Word, Excel, Outlook. Yardi or property management software experience preferred
• Possession of a valid state issues driver’s license and safe driving record are required

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.

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