Leasing Specialist - Park Cheeseman / The Economist

Avanti-Residentia; Denver (CO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Apartment discount

Tuition reimbursement

PTO

Health benefits

401k match

Avanti Shares

Avanti Cares Program

Anniversary recess

Onboarding program

Job summary

Avanti Residential is seeking a Leasing Specialist to lead in-person tours and convert prospects into approved applications. You will improve occupancy, coordinate move-ins, and boost curb appeal while representing a people-first culture.

Ideal candidates have strong customer service and sales experience, with proficiency in property management software and iPad-based tools. You will thrive in a fast-paced team that values community engagement and high standards of service.

Qualifications

• High School diploma or GED required or equivalent.
• 2+ years of customer service experience preferred.
• 1+ years of sales experience preferred.
• Ability to communicate effectively in writing, over the phone, and via computer.
• Proficiency with technology including computer software and iPad.

Responsibilities

• Conduct in-person tours for prospective residents and manage scheduling.
• Build rapport with prospects and current residents to drive applications and move-ins.
• Utilize property management software and leasing platforms to track leads and maintain records.
• Plan and host resident events to foster a welcoming community and improve retention.
• Address resident concerns promptly and coordinate with maintenance and support teams.

Skills

Customer service

Sales experience

Communication

Technology proficiency

Background check

Driver's license

Education

High School diploma or GED

Tools

Property management software

Leasing platforms

Digital marketing tools

iPad

Job description

Description

Community Name: Park Cheeseman and The Economist

Schedule:Monday - Friday

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Leasing Specialist role will manage and lead in-person tours for prospective residents and sell the units to encourage application submittal. They will work on improving occupancy and preventing stale units through marketing and analyzing the local market. In addition, this role will help enhance the move-in experience after residents have signed their leases with the Application Admin and enhance the community’s curb appeal.

What You’ll Do…

• Conduct tours scheduled in person tours with prospective residents who arrive at the property and perform warm hand off for scheduled tours. Keep Funnel/Outlook calendar updated so tours can be scheduled appropriately.


• Demonstrate exceptional ability to build rapport with prospective and current residents through clear, professional, and timely communication. Effectively addresses resident concerns, provides accurate information about policies, and ensures a seamless transition from inquiry to move-in, contributing to high resident satisfaction and positive NPS scores.


• Exhibits strong proficiency in utilizing property management software, digital marketing tools, and leasing platforms to track leads, manage applications, and maintain accurate records. Consistently leverages technology to enhance workflow efficiency, monitor occupancy trends, and support marketing strategies, ensuring optimal community visibility and operational success.


• Consistently seeks opportunities to enhance resident satisfaction and community involvement by planning and facilitating resident events, coordinating outreach programs, and staying aware of resident needs and preferences. Demonstrates initiative in fostering a welcoming and engaged community.


• Effectively identifies and resolves resident concerns, from maintenance issues to service inquiries, with a solution-oriented approach. Communicates clearly, follows up promptly, and ensures issues are fully resolved, contributing to positive resident experiences and retention.

Requirements

• High School diploma or GED required.


• 2+ years of customer service experience preferred.


• 1+ years of sales experience preferred.


• Ability to communicate effectively over writing, phone, and computer mediums.


• Use of technology including computer software and iPad.


• Pass criminal background screening prior to employment.


• Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.


• If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

What We Do for You…

• Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.


• Up to 40% apartment discount.


• Continuing education and tuition reimbursement.


• A generous PTO policy.


• Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.


• 4% company match for your 401k.


• Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.


• Avanti Cares Program that helps employees in financial need.


• Tenure-based Anniversary Recess.


• Avanti Advisors Program to help new hires with onboarding.

Application Deadline: We are accepting applications continuously and will review them as they are received until the role is filled.

This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply.