Leasing Specialist

Redstone Residential; Denver (CO); On-site; Full time

Job summary

An established industry player in student housing is seeking a Leasing Specialist to enhance their vibrant community. In this role, you'll engage with residents and prospects, ensuring their needs are met through exceptional service and teamwork. You'll collaborate with a passionate team to achieve daily leasing goals while providing insightful tours to potential residents. This dynamic environment values clear communication and a commitment to excellence, making it an exciting opportunity for those who thrive in customer-focused roles. If you enjoy helping others and want to be part of a dedicated team, this position is perfect for you.

Qualifications

• 1+ years of customer service and sales experience required.
• Ability to remain calm in high-stress situations.

Responsibilities

• Assist residents with daily needs and maintain excellent customer service.
• Work collaboratively to achieve leasing goals and provide tours.

Skills

Customer Service

Sales Experience

Communication Skills

Teamwork

Education

High School Diploma or equivalent

Tools

Basic Computer Skills

Job description

CLASSIFICATION: Full-Time, Non-Exempt, Hourly

COMPENSATION: $17.00-$19.00 Per hour + commission and performance bonuses

TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Managing more than 30,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are also seeing rapid expansion.

Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service. The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers
• We Earn and Cultivate Trust
• We Communicate Authentically
• We Stay The Course
• We Embrace and Affect Change
• We Strive for Excellence

POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

KEY DUTIES & RESPONSIBILITIES:

• Assist residents and prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with your team to reach daily and weekly leasing goals
• Provide tours for potential residents
• Follow up with potential leads
• Help with resident concerns and questions
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment.

EXPERIENCE & QUALIFICATIONS:

• 1+ years of customer service and sales experience
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

Preferred: Customer Service Experience

About the company: Student housing experts, small property management, insanely talented staff, making life enjoyable; from southern Utah to Logan, we are housing fanatics!