Leasing Professional - Solaire

greystar; Charleston (SC); On-site; CAD 35,000 - 52,000; Full time

Job summary

Greystar is seeking an on-site leasing professional in Canada to coordinate marketing, leasing, and renewal strategies aimed at achieving occupancy and revenue goals. You will greet prospects, conduct tours, process applications, and prepare leases, while ensuring a smooth move-in and high resident satisfaction.

You will inspect units, stay informed about market conditions, and implement short- and long-term plans to sustain occupancy.

Qualifications

• 1–2 years of leasing or property management experience.
• Valid driver’s license to operate on-property.
• Knowledge of local market conditions and concessions.

Responsibilities

• Performs all sales and leasing activities to achieve revenue and occupancy goals; greet and qualify prospects, conduct tours, process applications, screening, lease prep, and move-in.
• Inspects apartments prior to move-in and ensures units are ready; coordinates with maintenance for outstanding items.
• Monitors market conditions and competitor offerings to inform short- and long-term marketing plans to sustain occupancy.
• Designs and executes marketing activities to drive traffic, including referrals, outreach programs, and online tools.
• Uses on-site property management software to track availability, traffic, leasing activity, and resident data; maintains data quality.
• Ensures show units meet company standards by inspecting marketing corridors, coordinating with maintenance, and preparing leasing office for daily activity.
• Follows up with prospects and residents to confirm lease decisions and renewals.
• Supports lease renewal program by preparing renewal letters and packages, and contacting renewing residents ahead of move-out dates.
• Responds promptly to resident/owner questions and documents requests for appropriate teams.

Skills

Sales & Leasing

Marketing Planning

Customer Service

Property Operations

Tools

OneSite

Yardi

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

JOB DESCRIPTION SUMMARY

This position is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

JOB DESCRIPTION

Property Type: Stabilized, High-Rise
Unit Count: 409
Schedule: Wed - Sat, 9am-6pm and Sun 9am-5pm; occasional OT
Requirements: 1-2 Years
Position eligible for incentive-based bonuses.

Essential Responsibilities

• Performs all sales and leasing activities to achieve the community's revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community's established policies related to concessions, specials, and other programs to boost occupancy.
• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Ensures that the community and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Executes and performs activities in support of the community's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Required Licenses or Certifications

• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
• Incumbents must have valid driver's license to operate a golf cart on property.

Physical Demands

Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
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