Leasing Professional (Lease-Up)

EPC Real Estate Group; Kansas City (MO); Sur place; USD 40 000 - 48 000; Plein temps

Résumé du poste

EPC Real Estate Group is seeking a Leasing Professional to greet and qualify prospects, lead confident tours, and follow up to convert conversations into move-ins. Between tours you post payments, maintain files, track renewals, and coordinate with maintenance to ensure timely readiness of homes.

The role emphasizes momentum, attention to detail, and delivering a top-notch resident experience, with everyday tasks including logging traffic, processing applications, and supporting monthly close

Qualifications

• High school diploma or equivalent.
• Sales experience: 1 year (Required).
• Fair Housing knowledge (certification per EPC policy).

Responsabilités

• Greet, qualify, tour, and close prospects using guest cards and established procedures.
• Record all phone and in-person traffic; maintain accurate guest card files.
• Showcase community and apartment features; align benefits to prospect needs.
• Have prospects complete applications; secure deposits per policy and Fair Housing.
• Coordinate apartment readiness; complete new-resident orientations and paperwork.
• Follow up on non-closing prospects; refer to sister communities when appropriate.
• Monitor renewals; distribute renewal notices and complete follow-ups.
• Assist in monitoring advertising effectiveness and traffic sources.
• Distribute company/community notices, newsletters, and flyers.
• Use leasing/accounting software to record, store, and analyze information.
• Accept and post rental payments; record monies collected; prepare deposits.
• Code/verify invoices; route for approval; ensure timely payment; resolve discrepancies.
• Check figures, postings, and documents for accuracy and proper codes.
• Prepare statements/notices for former residents; support monthly close tasks.
• Maintain leasing logs and monthly commission reports (if applicable).
• Provide general clerical support; serve as Manager on Duty when assigned.
• Receive resident requests; create service tickets; follow up weekly to confirm completion.
• Maintain open communication with the Community Manager and Maintenance Supervisor.
• Contribute to cleanliness and curb appeal on an ongoing basis.
• Assist in planning and hosting resident functions; uphold community policies.
• Assist with banners/flags/signage placement and updates.
• Conduct market surveys and shop competitive communities.
• Comply with safety rules; identify and report hazards.

Connaissances

Sales experience

Formation

High school diploma or equivalent

Outils

Leasing software

Description du poste

You are the first hello and the final high-five. As a Leasing Professional, you greet and qualify prospects, lead confident tours, and follow up with purpose to turn great conversations into great move-ins. Between tours, you post payments, keep files spotless, track renewals, and partner with maintenance so homes are ready on time. You log traffic and applications, uphold Fair Housing, and bring a polished, positive tone to every interaction. If you love momentum, details, and delivering a next-level resident experience, this role is for you.

Responsibilities

• Greet, qualify, tour, and close prospects using guest cards and established procedures.
• Record all phone and in-person traffic; maintain accurate guest card files.
• Showcase community and apartment features; align benefits to prospect needs.
• Have prospects complete applications; secure deposits per policy and Fair Housing.
• Coordinate apartment readiness; complete new-resident orientations and paperwork.
• Follow up on non-closing prospects; refer to sister communities when appropriate.
• Monitor renewals; distribute renewal notices and complete follow-ups.
• Assist in monitoring advertising effectiveness and traffic sources.
• Distribute company/community notices, newsletters, and flyers.
• Use leasing/accounting software to record, store, and analyze information.
• Accept and post rental payments; record monies collected; prepare deposits.
• Code/verify invoices; route for approval; ensure timely payment; resolve discrepancies.
• Check figures, postings, and documents for accuracy and proper codes.
• Prepare statements/notices for former residents; support monthly close tasks.
• Maintain leasing logs and monthly commission reports (if applicable).
• Provide general clerical support; serve as Manager on Duty when assigned.
• Receive resident requests; create service tickets; follow up weekly to confirm completion.
• Maintain open communication with the Community Manager and Maintenance Supervisor.
• Contribute to cleanliness and curb appeal on an ongoing basis.
• Assist in planning and hosting resident functions; uphold community policies.
• Assist with banners/flags/signage placement and updates.
• Conduct market surveys and shop competitive communities.
• Comply with safety rules; identify and report hazards.

Physical Requirements

• Walk/tour community and models regularly.
• Stand/sit for extended periods; occasional lifting up to 25 lbs.
• Use computer, phone, and office equipment daily.

Qualifications

• High school diploma or equivalent
• Sales experience: 1 year (Required)
• Fair Housing knowledge (certification per EPC policy)