Leasing Professional

Air Comfort, Inc; Leland (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid vacation

11 holidays

Birthday paid time off

Volunteer day

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Employee referral program

Training and development

Job summary

Wellington Advisors in North Carolina is seeking a motivated Leasing Professional to support the Community Manager in delivering a best-in-class on-site experience for residents and prospects. You will handle tours, respond to inquiries, and present apartment options to potential tenants.

You will manage leasing files, input data into Yardi and CRM, coordinate renewals, and assist with work orders while maintaining high service standards and adherence to Fair Housing guidelines.

Qualifications

• Minimum high school diploma or equivalent.
• One or more years of property management experience preferred.
• Driver's license required.
• Knowledge of CRM systems and leasing processes.

Responsibilities

• Know the community and nearby competitors to support leasing goals.
• Assist with renewals and occupancy targets.
• Respond to leads via CRM, phone, and email to schedule tours.
• Present apartment options and welcome prospects.
• Assist residents with inquiries and complete leases and addenda.
• Enter data into Yardi and CRM accurately.
• Support work orders and communicate with residents.
• Follow Fair Housing guidelines and OSHA safety standards.

Skills

Customer service

Leasing

Attention to detail

Strong organizational skills

AI coaching tool usage

Team player

Education

High School diploma or equivalent

Driver's License

Tools

Yardi Software

Job description

Job Title: Leasing Professional

Reports To: Community Manager

Company Overview: Wellington Advisors is a premier southeastern Real Estate Firm specializing in third party multi-family Property Management. Wellington Advisors sets the standard of excellence through our knowledgeable, industry-leading team members, who will strive to help you invest in a better tomorrow. At Wellington Advisors, we value our clients’ assets by operating with the highest level of integrity and transparency, while achieving unique goals. As your chosen management partner, Wellington takes pride in our non-biased ability to extend our professional expertise equally throughout the portfolio.

Job Summary: Wellington Advisors is searching for a motivated and energetic Leasing Professional. The Leasing Professional works directly alongside the Community Manager to enhance the on-site experience for both residents and prospects.

Benefits:

• Paid Vacation and Sick Leave; Vacation amount increases with tenure
• 11 Paid Holidays
• Birthday - Paid 8 hours
• Volunteer Day - Paid 8 hours
• Employer-Sponsored Medical, Dental, Life Insurance and Disability
• Affordable plans for Vision, Accident, Critical Illness, Dependent Life Insurance
• 401k Retirement Plan with Employer Match
• Employee Referral Program
• In-house training and professional development opportunities available

Duties and Responsibilities:

• Knowledge of our community, as well as nearby competitors.
• Contribute to occupancy goals through both leasing and renewals.
• Respond to leads via CRM (customer relationship management), phone, and email, with the goal of converting leads to tours.
• Present different apartment options to prospects, welcoming them to join our community.
• Respond to resident questions and concerns in-person, by phone, or online.
• Complete resident files to include all leases, addendums, and other relevant documents.
• Enter prospect and resident information into Yardi and CRM.
• Assist residents in submitting work orders and closing out completed work orders. Follow up on completed work to ensure resident Satisfaction.
• Respond to rental verification requests.
• Ensure the leasing office is clean and welcoming.
• Complete training modules as assigned.
• Follow Fair Housing guidelines when working with prospects and residents.
• Follow safety guidelines in accordance with OSHA and company standards.

Education and Experience:

• High School diploma or equivalent
• One or more years property management experience preferred
• Experience with Yardi Software preferred
• Driver’s License required

Knowledge, Skills, and Other Abilities:

• Regular attendance and punctuality
• Ability to use an AI coaching tool for realtime field support.
• Ability to work individually or as a team, dealing with different personalities in a professional manner.
• General administrative skills such as answering phones, emails, etc.
• Strong organizational skills
• Basic math, accounting, and computer skills
• Proficiency with mobile apps for daily use on the job
• Ability to work weekends required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands; reach with hands and arms and talk or hear. The employee is regularly required to stand and sit, as well as occasionally climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually quiet to moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above descriptions of job responsibilities and work environment is only an overview of the Leasing Professional position. It should not be perceived as an exhaustive list of requirements for this position.

Wellington Advisors complies with all state and federal laws when making hiring decisions.