Leasing Professional

CLS Living; Greensboro (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous PTO

401(k) matching

Health, dental, vision

HSA & FSA

Life Insurance

EAP

Relocation assistance

Professional development

Flexible work environment

Unmatched company culture

Job summary

CLS Living in Greensboro, NC is seeking a Leasing Professional to provide first-class customer service to prospects and residents while maintaining a welcoming, professional office.

You will support marketing efforts, manage lease processing, and build partnerships with local schools and community groups to drive occupancy and enhance the resident experience. This full-time role requires 2–3 years in sales or customer service with strong communication and organization.

Qualifications

• Two to three years in a sales or customer service role.
• Excellent written and verbal communication skills.
• Strong organization and analytical skills.
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
• Exceptional customer service skills.
• Ability to market and sell the community.
• Excellent time management and ability to prioritize work.

Responsibilities

• Assist with maintaining property curb appeal and cleanliness.
• Support Managers in developing and executing annual marketing plans.
• Conduct daily follow-up with prospects and work to close leases.
• Maintain up-to-date product knowledge of the property and market.
• Collaborate with Managers to meet occupancy targets and renewal programs.
• Keep the office and model units clean and professional.
• Provide support for after-hours emergencies as needed.
• Coordinate on-campus advertising events and partnerships with schools.
• Process leases and related administrative tasks.

Skills

Sales experience

Customer service

Organization

Tools

Entrata software

Job description

At CLS Living, our mission is simple: to deliver anunparalleled resident experienceand foster anexceptional workplace environment. We are committed to building aworld-class teamof passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

At CLS Living, our mission is simple: to deliver anunparalleled resident experienceand foster anexceptional workplace environment. We are committed to building aworld-class teamof passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Company Benefits & Perks

We believe in rewarding our team with benefits that support both personal and professional well-being:

• Generous Paid Time Off (PTO)
• 401(k) with Company Matching
• Comprehensive Health, Dental, and Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Life Insurance & Parental Leave
• Employee Assistance Program (EAP)
• Relocation Assistance
• Professional Development & Advancement Opportunities
• Supportive, Fun, and Flexible Work Environment
• Access to anUnmatched Company Culturethat values individuality and innovation

The Job At-A-Glance:

We are excited to add a Leasing Professional to our CLS Living family. As a Leasing Professional, you will be an essential part of our team, delivering first-class customer service to prospects and residents. You will handle resident requests promptly and professionally while creating a welcoming and professional office environment that reflects our company’s commitment to excellence.

Key Responsibilities:

Property Administration

• Assist with maintaining and improving property curb appeal and cleanliness.
• Support Managers in developing and executing annual marketing plans, ensuring all potential marketing avenues are utilized effectively.
• Conduct consistent daily follow-up with all prospects; identify obstacles and actively work to close leases.
• Maintain up-to-date, thorough product knowledge of the property and competitive market through research and networking.
• Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.
• Keep the office, common areas, grounds, and model units clean and professional at all times.
• Provide support by filling in for other team members and assist with after-hours emergencies as needed.

Customer Experience & Sales

• Ensure all online presence—including website, listing sites, social media, and marketing materials—are current, professional, and engaging.
• Monitor digital platforms regularly and promptly report any issues or opportunities for improvement to management.
• Assist Managers in planning, advertising, and managing resident functions and community events.
• Coordinate on-campus advertising events and build partnerships with schools and student organizations.
• Actively network with local student housing professionals and competitors to stay informed of market trends and build collaborative relationships.
• Promote and maintain positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards.
• Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties.
• Ensure property management software is accurate and up to date.
• Perform lease processing, administration, and other related administrative tasks as required.

May not be all inclusive.

Qualifications

• Two to Three years in a sales or customer service role.
• Excellent written and verbal communication skills.
• Strong organization and analytical skills.
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
• Exceptional customer service skills.
• Ability to market and sell the community.
• Excellent time management and ability to prioritize work.

Who You Are

We’re looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will:

• Be a passionatementor and team builder, invested in the growth and development of others.
• Act as anambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
• Have apersonal drive to excel, grow within the company, and take ownership of their role.
• Possess anentrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
• Demonstrate asolutions-first mindset, handling challenges with professionalism and integrity.

We conduct criminal background and drug screening.

CLS Livingis very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.