Leasing Manager (1941 - Columbus, Ohio)

Drucker-and-Falk,-LLC; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Growth potential

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

Drucker-and-Falk,-LLC seeks a seasoned Property Manager/Leasing Leader to guide leasing teams, optimize occupancy, and drive revenue through data-informed strategies and exceptional service.

You will mentor staff, coordinate events, and ensure compliant, high-quality property operations across multiple communities with a focus on resident satisfaction and retention.

Qualifications

• Minimum 5 years in Property Management or leasing.
• Experience managing a leasing team or function.
• Preferred ARM, CAM, RAM, or HCCP designation.

Responsibilities

• Identify unique selling points and develop messaging for leasing and marketing efforts.
• Implement and update strategic marketing plans in coordination with leadership.
• Track advertising effectiveness and execute marketing strategy recommendations.
• Utilize DF Marketing Playbook weekly and monthly checklists for activities.
• Utilize Leasing Guidelines for Lead Follow Up and Community Social Media Guidelines workflows.
• Monitor market conditions and prepare rent studies.
• Utilize technology and leasing tools to optimize performance.

Skills

Leadership

Customer focus

Communication

Problem solving

Innovation

Planning

Team development

Education

5+ years in property management or leasing

ARM/CAM/RAM/HCCP designation

Tools

Property management software

CRM platforms

Leasing analytics tools

MS Office

Social media platforms

Online marketing portals

Job description

Our Mission, Vision + Values – and How This Role Advances Them

Cultivating great places to live, work, shop + play

• Leads strategic leasing efforts that foster a welcoming, vibrant community experience for prospective and current residents.

Partnering with clients to optimize investment outcomes

• Implements dynamic marketing and leasing strategies that increase occupancy and contribute to property performance.

Empowering team members to maximize their potential

• Mentors and trains leasing associates, creating an empowered and high‑performing team culture.

Embracing social responsibility through service & sustainability

• Supports community outreach events and sustainable marketing efforts to build brand presence and neighborhood goodwill.

Vision‑Aligned Contributor

Create unrivaled value through exceptional performance

• Aligns marketing and leasing operations with revenue targets and occupancy goals through data‑informed strategies and team collaboration
• Drives exceptional service standards throughout the leasing cycle to enhance resident satisfaction and long‑term retention.

Values in Practice

• Professionalism — Maintains confidentiality in regard to client goals, financials, and business practices, and maintains a professional personal appearance in line with DF and client dress code.
• Spirit— Shows initiative and creativity in leasing strategy and execution.
• Teamwork — Collaborates with community and corporate teams to achieve results.
• Transparency — Communicates clearly and respectfully with all stakeholders.
• Respect — Treats prospects, residents, and teammates with dignity and professionalism.
• Ethics — Upholds fair housing laws and company guidelines in all matters.

Key Responsibilities

Marketing + Leasing Strategy

• Identify unique selling points and develop messaging for leasing and marketing efforts.
• Implement and update strategic marketing plans in coordination with leadership.
• Track advertising effectiveness and execute marketing strategy recommendations as outlined by the Marketing Department.
• Utilize the DF Marketing Playbook weekly and monthly checklists for completing activities per the recommended schedule.
• Utilize the Leasing Guidelines for Lead Follow Up and Community Social Media Guidelines workflows to support leasing success and positive brand sentiment.
• Monitor market conditions and prepare rent studies as needed for new or existing communities.
• Utilize technology and leasing tools to optimize performance and streamline workflows.

Team Oversight + Development

• Lead leasing team efforts to achieve occupancy and revenue goals.
• Monitor and analyze leasing associate conversion metrics and deliver actionable strategies and resources to support their achievement of DF Success Metrics.
• Train and mentor leasing associates; set weekly/monthly leasing goals and track performance.
• Provide ongoing coaching and development opportunities in coordination with Property and Regional Managers.

Resident Relations + Community Engagement

• Ensure leasing and office staff deliver exceptional customer service and community tours.
• Plan, coordinate, and host resident events and outreach programs.
• Maintain high resident satisfaction through consistent communication and support.

Leasing Operations + Compliance

• Consistently meets or exceeds DF success metrics related to Knock benchmarks.
• Monitor Net Leases and lease conversions after declines and cancellations.
• Walk Ready Units to ensure all turn work is complete and the product meets readiness standards.
• Market available apartments and conduct tours for prospective residents.
• Review applications, verify references, and prepare lease documentation in compliance with company policies and Fair Housing standards.
• Prepare resident correspondence including renewals, notices, and updates.
• Collect and deposit rents and fees according to company procedures.
• Represent the property in court proceedings as needed.
• Manage and resolve maintenance requests and resident concerns promptly.
• Support the Property Manager and supervise designated employees in their absence.

Core Competencies (Key Capabilities)

• Leadership – Guides team performance through clear direction and accountability.
• Customer Focus – Creates positive experiences for residents and prospects.
• Communication – Articulates information effectively across channels.
• Problem Solving – Anticipates and resolves challenges with proactive solutions.
• Innovation – Embraces new tools and methods for leasing success.
• Planning – Coordinates team efforts, goals, and marketing timelines efficiently.
• Team Development – Coaches others toward professional growth and achievement.

Education + Experience

Required:

• Minimum 5 years in Property Management or leasing
• Experience managing a leasing team or function

Preferred:

• ARM, CAM, RAM, or HCCP designation

Technical + Administrative Skills

• Familiarity with property management software, CRM platforms, and leasing analytics tools
• Proficient in MS Office, social media platforms, and online marketing portals
• Strong understanding of residential leasing compliance, Fair Housing, and local regulations

Essential Function-% Time-Physical Demands, Work Environment

Leasing tours, marketing, and events

• 40%- Walking, standing, verbal communication, Community, office, outdoor spaces

Office tasks and administrative duties

• 30%- Sitting, typing, screen use, Office / property sites

Team training and meetings

• 20%- Sitting/standing during meetings, Office / conference rooms

Property inspection and community engagement

• 10%-Light lifting (<25lbs), walking properties, Community grounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation