Leasing Manager

BH Management; United States; On-site; USD 45,000 - 70,000; Full time

Job summary

BH Management, LLC in the United States seeks a proactive Leasing Manager to coordinate leasing operations, support the Community Manager, and ensure excellent service delivery across the property.

You will market units, review pricing, and manage leasing documentation while leading meetings and streamlining workflows to boost resident satisfaction. A strong focus on Fair Housing compliance and customer service is essential.

Qualifications

• High School or GED (General Education Diploma) Required.
• Strong written and verbal communication skills.
• Advanced computer technology skills and advanced knowledge of MS Office Suite.
• Where required by law, must have state leasing license or ability to obtain the required license within the timeframe required by law.
• Previous experience in a customer-facing/customer service role.
• 2 years of prior leasing experience.
• Strong understanding of Fair Housing guidelines, Policy / Procedures, and leasing document

Responsibilities

• Assist in marketing, administrative, and financial operations of the property under the direction of the Community Manager.
• Maintains understanding of the community, specials and floor plans and oversees all unit pricing; ensures pricing is updated on BH website.
• Assist the on-site team and Performance Analysts in marketing all units and addressing vacancies and resident retention.
• Understand market survey data and use it to generate traffic and evaluate competitors.
• Use and promote third-party online leasing programs in BH policies and procedures.
• Enter prospect information and alerts into property management software and respond in a timely manner.
• Assist with leasing duties, including touring prospective residents and preparing lease agreements; walk vacant units.
• Ensure compliance with Fair Housing guidelines and leasing regulations.
• Provide feedback on rental rates and specials and suggest adjustments as needed.
• Other duties as assigned.

Skills

Communication skills

MS Office proficiency

Fair Housing knowledge

Customer service experience

Leasing experience

Education

High School or GED

Job description

Who We Are

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the "Best Workplace for Women", "Best Workplace for Millennials", and "Best Workplaces for Diversity". Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go- getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come and are ready to tackle what's next.

Position Summary

The Leasing Manager serves as a key facilitator and coordinator of leasing operations, ensuring seamless communication, efficient processes, and a high standard of service delivery. This role supports the Community Manager by aligning leasing strategies with operational goals, coordinating team efforts, and maintaining a strong focus on internal collaboration and customer satisfaction. The ideal candidate is a proactive organizer, skilled in managing meetings, streamlining workflows, and high-performing leasing.

Essential Job Functions

• Responsible for assisting in the successful marketing, administrative, and financial operations of the property under the direction of the Community Manager.
• Maintains a strong understanding of the community, specials and floor plans and oversees all unit pricing. Oversees all unit pricing and confirms that the pricing is correctly updated on the BH website.
• Assists the on-site team and Performance Analysts in marketing all units, determining leasing problems, offering solutions to vacancies and resident retention.
• Maintains an understanding of all market survey data and utilizes information to generate traffic of potential residents; oversees shopping of competitive properties.
• Understands, utilizes, and promotes all third-party online leasing programs in accordance with BH policies and procedures.
• Ensures all prospect information and alert notifications are accurately entered into property management software and addressed in a timely manner.
• Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, and walking vacant units as needed to meet business needs.
• Demonstrated understanding of Fair Housing guidelines and applicable leasing regulations and requirements.
• Provide prospective feedback to supporting team on rental rates and specials and recommend adjustments as needed.
• Other duties as assigned.

Minimum Qualifications/Skills

• High School or GED (General Education Diploma) Required.
• Strong written and verbal communication skills.
• Advanced computer technology skills and advanced knowledge of MS Office Suite.
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
• Previous experience in a customer-facing/customer service role.
• 2 years of prior leasing experience.
• Strong understanding of Fair Housing guidelines, Policy / Procedures, and leasing document

Work Schedule

• Work Schedule: Monday-Friday (work schedule may vary depending on business needs).

Physical Requirements/Environment

• Full range of motion with upper and lower body.
• Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.
• Lifting at least 20 pounds.

Equal Employment Opportunity

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.