Leasing Manager

PeakMade Real Estate; Town of Ithaca (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Commissions/Bonuses

Housing discount

Mentorship program

Parental leave (paid)

PTO & Wellbeing days

401(k) match

Wellness program

Job summary

PeakMade Real Estate is seeking a Leasing Manager to lead onsite leasing and marketing efforts for our student housing community in Ithaca. You’ll collaborate with the property manager to drive revenue, occupancy, and resident retention while delivering PeakMade brand-aligned events and campaigns.

You’ll hire and coach leasing staff, conduct tours, plan lease-up activities, and manage online and in-person leasing processes to maximize traffic and closings.

Qualifications

• 2+ years of leasing off campus student housing apartments.
• Leadership experience preferred.
• Some weekend and evening availability preferred.
• Excellent communication that fosters belonging and teamwork.

Responsibilities

• Hire, lead and develop leasing staff and participate in onboarding.
• Provide outstanding customer service and represent PeakMade.
• Plan and execute lease-up events and resident programs.
• Give property tours and address customer needs proactively.
• Lease and renew units in person, by phone or online.
• Assist with move-in/move-out events and deposits.

Skills

Customer service

Leadership

Communication

Social media proficiency

Microsoft Office

Education

High school diploma or equivalent

Job description

Description

The Leasing Manager is an onsite leader who will be responsible for driving the property’s leasing and marketing efforts. This invaluable role will collaborate with the property manager to ensure the community’s events and campaigns are targeted, creative, and aligned with the PeakMade brand and executed appropriately. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals.

Who You Are

• A Moment Maker. You take everyday experiences and make them exceptional for your customers. You can build rapport and make authentic, genuine connections. You treat your team, residents, and communities with respect.
• Creative. You think outside of the box and can initiate and implement unique marketing strategies that positively impact your community.
• Flexible. You are able to adapt and manage through a fast paced, constantly changing environment.
• A Leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across
• Technologically Proficient. You are highly proficient with social media platforms and can navigate through Microsoft Office and property management software with ease

What You’ll Do

Leasing and Operations

• Hire, lead and develop full time and part time leasing staff; Assisting in the recruiting, interviewing, onboarding and development process.
• Provide excellent customer service and serve as an example to the team as a representative of Peak and your community.
• Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs
• Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet
• Lease and renew beds/apartments via in person, on the phone or online
• Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary)

Digital Execution

• Regularly using the following apps – Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva and other creative apps
• Keep an up-to-date and fresh look on all property social media platforms
• Utilize Canva to create and generate visually appealing flyers, social graphics, and videos to promote the lifestyle at your PeakMade community
• Online reputation management through platforms such as Reputation.com and JTurner and Modern Message

Sales And Marketing

• Assist with the development and execution of annual marketing plans within budget
• Utilize knowledge of trending marketing techniques and think outside of the box to impact sales and leasing efforts, specifically related to college students.
• Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
• Maintain accurate and current prospect traffic and leasing data

What You’ll Need

• 2+ years of leasing off campus student housing apartments
• High school diploma or equivalent
• Previous experience in a leadership role preferred
• Some weekend and evening availability preferred
• Communication skills that foster an environment of connection and belonging, teamwork and productivity
• A passion for helping college students find their next home

What You’ll Get (Peak Perks)

• Monthly, quarterly, and annual commission and other bonuses available
• Housing discount (varies by property)
• Mentorship program available
• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 Days of PTO + 2 additional “Wellbeing Days”
• 401(k) Match
• Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition
• The anticipated pay range for this role is $25.00–$27.00 per hour, with final compensation determined based on experience, skills, and internal equity.

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer.