Leasing Manager

R.W. Selby & Company, Inc; Los Angeles (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Leasing commission bonus

Health insurance

401(k) with employer matching

Life and disability insurance

Health savings account

Flexible schedule

Paid time off

Job summary

R.W. Selby & Company, Inc. in Los Angeles is seeking a Leasing Manager to lead a high-performing leasing team, achieve occupancy and revenue goals, and deliver a best-in-class resident journey through coaching and sales discipline.

The ideal candidate has 3–5 years of leasing management experience, proven ability to manage leasing operations and resident relations, and familiarity with Yardi, RealPage OnSite, or HappyCo. Competitive pay and comprehensive benefits are provided.

Qualifications

• 3–5 years of leasing management experience.
• Demonstrated ability to manage leasing operations, resident relations, and occupancy goals.
• Experience leading a team of employees.
• Working knowledge of property management systems such as Yardi, RealPage OnSite, and HappyCo.
• Understanding of local markets, competition, and regulations.

Responsibilities

• Lead, coach, and develop a high-performing leasing team to achieve occupancy, leasing, renewal, revenue, and customer service goals.
• Oversee all prospect management activities, ensuring inquiries are handled promptly and converted into appointments, tours, and signed leases.
• Drive leasing performance by monitoring traffic, conversion ratios, and follow-up activity and help team members overcome objections.
• Ensure an exceptional prospect and resident experience by maintaining presentation standards and supporting move-ins and renewals.
• Maintain compliance and operational excellence by auditing lease files and coordinating with onsite teams.

Job description

R.W. Selby is seeking a Leasing Manager to drive the success of their community by creating exceptional experiences for prospects, residents, and team members alike. This role combines strategic sales leadership, hands-on coaching, and operational excellence to maximize occupancy, increase revenue, and strengthen resident satisfaction.

The ideal candidate is passionate about developing high-performing teams, building meaningful customer relationships, and fostering a culture of accountability, collaboration, and service excellence. By leading leasing initiatives, optimizing prospect conversion, and ensuring a best-in-class resident journey, the Leasing Manager plays a critical role in the overall performance and reputation of the community.

Best-in-Class Benefits and Culture:

R.W. Selby values their employees’ time and efforts. Their commitment to your success is enhanced by competitive compensation of $25.00 - $27.00 per hour, depending on experience, and an extensive benefits package including:

• Leasing Commission Bonus Structure (New Leases/Renewals)
  • 1-5 leases - $200
  • 6-10 leases - $350
  • 11-14 leases - $500
  • 15+ leases - $1,000
• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To thrive/succeed as the Leasing Manager, you should have:

• 3–5 years of leasing management experience.
• Demonstrated ability to manage leasing operations, resident relations, and occupancy goals.
• Experience managing and leading a team of employees.
• Working knowledge of any industry-standard property management systems such as Yardi, RealPage OnSite, and/or HappyCo.
• Established understanding of local markets, competition, and regulations.

Your responsibilities as the Leasing Manager will include:

• Lead, coach, and develop a high-performing leasing team to achieve occupancy, leasing, renewal, revenue, and customer service goals through ongoing training, performance management, and sales coaching.
• Oversee all prospect management activities, ensuring telephone, email, and online inquiries are handled promptly and professionally, qualified effectively, and converted into appointments, tours, and signed leases using property management and CRM platforms.
• Drive leasing performance by monitoring traffic, conversion ratios, closing percentages, and follow‑up activity; assist team members in overcoming objections, closing leases, and executing strategies that maximize occupancy and revenue.
• Ensure an exceptional prospect and resident experience by maintaining community presentation standards, delivering personalized property tours, supporting move‑ins and renewals, and resolving customer concerns with urgency and professionalism.
• Maintain compliance and operational excellence by auditing lease files, overseeing application and move‑in workflows, monitoring online reputation management efforts, and collaborating with onsite teams to support property performance and brand standards.

If you are a motivated leader with a passion for sales, customer service, and team development, we invite you to bring your talent and energy to our community. Join us in creating exceptional resident experiences, driving leasing success, and leading a high-performing team in a fast-paced, rewarding environment.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.