Leasing Manager

Asset Living; Carrboro (NC); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with employer match

Performance bonuses

Job summary

Asset Living seeks a Leasing Manager in Carrboro, North Carolina, responsible for all leasing and marketing functions. The ideal candidate will oversee leasing techniques, manage the leasing team, and address resident needs effectively.

Tasks include developing marketing plans, ensuring compliance with company policies, and managing customer services. Benefits include competitive pay with health and retirement packages.

Qualifications

• One year of experience in the housing industry preferred.
• Ability to perform on-site software functions.
• Familiarity with OSHA requirements.

Responsibilities

• Oversee all aspects of leasing and marketing.
• Develop resident retention programs and marketing plans.
• Manage customer service and maintenance staff.

Skills

Basic computer skills

Understanding of Fair Housing Laws

Sales and marketing strategies

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Company Overview Asset Living is a third‑party management firm founded in 1986 with a portfolio spanning multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. The company values diversity, collaboration, and continuous improvement, and is recognized as one of the nation's Best and Brightest Places to Work.

Leasing Manager

The Leasing Manager oversees all aspects of leasing and marketing at the property, works closely with the Community Manager to set goals and develop a strategic marketing plan, leads the leasing team, and ensures effective leasing, marketing, and resident relations.

Essential Duties & Responsibilities

• Strategic leasing management and regular on‑site attendance.
• Ensure leasing techniques obtain closures, follow‑up procedures, lease signing/documentation, and accurate reporting.
• Audit lease files to ensure adherence to policies and procedures.
• Address resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs such as resident functions, promotions, and newsletters.
• Show, lease, and move in prospective residents.
• Assist in developing the annual marketing plan and budget, implement marketing efforts and outreach, and develop campaigns to generate traffic.
• Monitor leasing/renewal progress and support areas needing additional action.
• Plan, prepare, and implement all leasing and renewal events approved by the Community Manager.
• Maintain thorough product knowledge of the property, competition, and market conditions; complete weekly market survey reports.
• Use sales and marketing strategies to increase traffic, maintain closing ratios, and achieve budget occupancy.
• Assist the Community Manager in screening, hiring, training, coaching, and developing on‑site staff.
• Ensure staff effectiveness through ongoing training, coaching, counseling, and compliance with training benchmarks.
• Promote harmony and quality job performance of staff through support and leadership.
• Ensure staff compliance with company policies and procedures.
• Manage customer service, monitor service request turnaround, and supervise maintenance staff.
• Maintain property appearance and ensure repairs are completed promptly through regular inspections.
• Supervise all business functions related to operations, and plan and utilize property resources, equipment, and supplies economically.

Education & Experience

• High School Diploma or equivalent; bachelor’s degree preferred or one year of experience in the housing industry.
• Basic computer skills; ability to understand and perform all on‑site software functions.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Remain stationary, standing or sitting for prolonged periods, and perform repeat motions with wrists, hands, or fingers.
• Ascend or descend ladders, stairs, scaffolding, ramps, or step stools; operate motor vehicles or golf carts; work in various environments including overhead positions, tight spaces, and outdoor conditions.
• Move objects up to 25 lbs, lift and place objects up to 25 lbs, and act overtime, weekends, and in emergencies; operate machinery or power tools; work in extreme temperatures and in hazardous chemical environments.

Benefits

Compensation is based on skill set, background, training, certifications, and other factors. In addition to base pay, full‑time employees may receive benefits including medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer match; performance bonuses or commissions where applicable; paid sick days and company holidays; and a comprehensive total rewards package.

Salary Range: $16 per hour to $19 per hour

This job description is not all‑inclusive and may be modified at any time. It may be subject to additional compliance requirements.