Leasing & Lifestyle Coordinator - Alders Rockwall (55+)

Greystar; Rockwall (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Disability & Life insurance

Paid time off

Housing discount at Greystar-manageds

401(k) with company match

Paid parental leave

Sabbatical after 10 years

Job summary

Greystar is seeking a Sales & Lifestyle Consultant to drive occupancy and revenue through sales, leasing, and lifestyle programming. The role blends relationship-building with event planning to attract new residents and ensure long-term satisfaction for current residents.

The position involves touring, move-ins, renewals, and coordinating social, wellness, and cultural activities, while maintaining CRM records, community communications, and marketing outreach across channels.

Qualifications

• Experience in sales, leasing, and customer service.
• Familiarity with property CRM systems (Entrata, Hyly) and real estate marketing/communication tools.
• Ability to plan and execute resident engagement activities and events.

Responsibilities

• Perform all sales activities to achieve occupancy and revenue goals, including tours and leasing.
• Manage the leasing process: applications, screenings, leases, move-ins, and renewals.
• Maintain CRM data, track leasing activities, and document follow-up communications.
• Support marketing strategies, specials, and outreach programs.
• Coordinate daily social, wellness, and cultural events to enhance resident experience.
• Plan move-in day experiences, prepare move-in paperwork, and assist residents.
• Organize marketing materials and participate in community networking and outreach.
• Prepare daily/weekly reports on tours, move-ins/move-outs, and inventory.

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Sales & Lifestyle Consultant is responsible for achieving the community’s occupancy, revenue, and resident retention goals through a combination of sales, marketing, leasing, and lifestyle programming. This hybrid role executes the full sales cycle—from prospecting, touring, and move-ins to renewals—while also creating, coordinating, and implementing engaging social, wellness, and cultural activities that enhance the resident experience. By blending strong relationship-building skills with creative event planning, the Sales & Lifestyle Consultant plays a key role in both attracting new residents and ensuring long-term satisfaction for current residents.

JOB DESCRIPTION

Sales & Leasing:

• Perform all sales activities to achieve occupancy and revenue goals, including greeting and qualifying prospects, conducting property tours, and showcasing apartment homes.
• Manage the leasing process: process applications, conduct screenings, prepare leases and move-in packages, and coordinate smooth move-ins.
• Maintain up-to-date prospect data in CRM systems (Entrata, Hyly), track leasing activities, and document all follow‑up communications.
• Monitor market conditions and competitor offerings; assist in developing marketing strategies, specials, and outreach programs.
• Execute prospect follow-up through calls, emails, thank‑you notes, and creative delivery items to convert leads to leases.
• Ensure show units, amenities, and tour paths meet company standards for cleanliness, presentation, and appeal.
• Support the lease renewal process, including sending renewal notices, meeting with residents, and finalizing renewal documents.

Lifestyle & Resident Engagement:

• Plan, coordinate, and execute a variety of daily social, cultural, and wellness activities and events (2–5 per day, 7 days a week), including setup, breakdown, and procurement of necessary supplies.
• Maintain a monthly event calendar, community newsletter, and marketing materials for activities.
• Create resident profiles to tailor events to community interests; coordinate and manage a resident volunteer program.
• Photograph events and residents for marketing use across print and digital platforms.
• Build partnerships with local businesses and organizations to enhance programming, secure sponsorships, and add value to resident experiences.
• Arrange and manage transportation for off‑site excursions (if applicable).
• Maintain confidentiality and foster positive relationships with all residents.

Move‑In Experience & New Resident Support:

• Welcome and assist residents on move‑in day, delivering welcome gifts and ensuring a positive transition.
• Coordinate unit readiness, moving services, furniture measurements, and placement assistance.
• Prepare and distribute move‑in paperwork and resident folders to appropriate personnel.

Marketing & Outreach:

• Organize and maintain marketing materials, sales collateral, and outreach packets.
• Participate in community networking events, local associations, and outreach initiatives to generate new leads.
• Leverage internet marketing tools (Facebook, Instagram, Hyly, email, community website) to drive traffic and interest.

Administrative & Reporting:

• Prepare daily and weekly reports on tours, move‑ins/move‑outs, and available inventory.
• Assist with budget preparation for activities and manage expenses to budget.
• Complete corporate reporting requirements in a timely and accurate manner.

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar‑managed communities are available subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Important Notice

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].

Greystar Core Values

Integrity

We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.

Equality

We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.

Professionalism

We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.

Accountability

We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.

Service

We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.

Teamwork

We work together to accomplish goals, solve problems, and enrich our work environment.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service. To learn more, visit www.greystar.com.